Cex.Io Review 2024

Autor

Revisor

Last update: 12 months ago

Our veredict

CEX.IO stands out as a compelling choice for cryptocurrency enthusiasts, especially beginners seeking a straightforward and secure entry point into the world of digital currencies. The platform offers a user-friendly interface that caters well to newcomers, easing the transition into crypto trading with an intuitive design and easy navigation. One of CEX.IO’s strong points is its range of payment options, including credit card purchases, which is not always common on crypto exchanges. This feature, combined with a robust security framework that includes two-factor authentication and full data encryption, ensures that users’ funds and personal information are well-protected, making it a trustworthy platform for conducting cryptocurrency transactions.

However, CEX.IO is not without its drawbacks. The platform has been criticized for its relatively high fees compared to some other major exchanges. These fees might be a turn-off for more cost-conscious traders or those looking to execute frequent transactions. Additionally, while CEX.IO provides a solid range of popular cryptocurrencies, its selection can feel limited to those looking for more diverse or less common altcoins. Despite these concerns, CEX.IO’s commitment to regulatory compliance and user security solidifies its reputation as a reliable and accessible option for entering the cryptocurrency market.

Pros

Cons

Investing risks losing your money

4,6

Threenvest Score

Fees

0,15%/0,25%

U.S Legal

Yes

With the confidence of Threenvest

Security Methods: CEX.IO employs a comprehensive security framework which includes two-factor authentication, encryption technology, and cold storage of digital assets, ensuring a high level of user fund safety.

Reputation and Reviews: Since its inception in 2013, CEX.IO has maintained a strong reputation within the cryptocurrency community for reliability and trustworthiness, reflected in positive user reviews across various platforms.

Regulation Compliance: CEX.IO is registered with FinCEN in the USA and complies with international financial regulations, providing a secure trading environment and adhering to legal standards for financial operations.

Customer Service: The exchange offers dedicated customer support with a commitment to resolving user issues promptly, enhancing user trust through effective communication and support.

Trading Volume and Liquidity: CEX.IO consistently shows strong trading volumes, ensuring liquidity and enabling users to execute transactions swiftly and at desired prices, making it a reliable platform for trading major cryptocurrencies.

Best Crypto Exchanges

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About Cex.Io

CEX.IO is a cryptocurrency exchange platform that provides a gateway for individuals to engage in the buying, selling, and trading of various digital currencies. Established in 2013, it has grown to support a wide range of cryptocurrencies and offers a suite of features aimed at helping both novice and experienced traders.

What is CEX.IO?

CEX.IO is a digital currency exchange platform where users can buy, sell, and trade a variety of cryptocurrencies. It supports fiat-to-crypto transactions, offering a bridge between traditional currencies and digital assets, making it accessible for users with different levels of experience.

Background and History

Founded in 2013, CEX.IO started as a cloud mining provider and later pivoted to become a full-fledged cryptocurrency exchange. It is one of the few platforms that provided cloud mining services for Bitcoin at that time. Over the years, CEX.IO has expanded its services to include various trading options, including spot trading and margin trading. The platform is known for its strong security measures, compliance with international financial regulations, and a user-friendly interface.

Founders

CEX.IO was founded by Oleksandr Lutskevych, who has a background in IT and finance. His vision was to create a secure and accessible platform that would enable people around the world to use and invest in cryptocurrencies.

Interesting Facts

CEX.IO was one of the first platforms to make fiat-to-crypto transactions accessible, helping to increase mainstream adoption of Bitcoin and other cryptocurrencies.
The platform has developed a comprehensive API for algorithmic traders, showcasing its commitment to catering to the tech-savvy segment of its user base.
It operates across multiple countries, providing services to millions of users globally, reflecting its reputation and trust within the cryptocurrency community.

This history of innovation and customer focus makes CEX.IO a notable player in the crypto exchange landscape.

Why Choose Cex.Io?

1. Accessibility and Ease of Use: CEX.IO offers a user-friendly interface that is ideal for beginners. The platform guides users through the process of trading cryptocurrencies in a straightforward manner, making it less daunting for those new to the space. Whether you’re looking to buy your first Bitcoin or trade various altcoins, CEX.IO simplifies these actions with clear instructions and helpful tools.

2. Range of Services: Beyond basic trading, CEX.IO provides options for margin trading, staking, and a dedicated mobile app that allows trading on the go. These features cater to a variety of trading strategies and preferences, from casual trading to more advanced tactics. This makes CEX.IO suitable for a diverse audience, from casual users to serious investors looking to leverage their trades.

3. Security and Trust: Security is paramount in the crypto space, and CEX.IO’s strong commitment to safety reassures users. With robust security measures in place, such as SSL encryption, cold storage for the majority of funds, and compliance with PCI DSS standards, you can trade knowing your funds and personal information are well-protected. This commitment extends to adhering to regulatory standards, enhancing its credibility as a trusted platform.

Where it falls short

1. Customer Support Response Times: While CEX.IO provides a range of support options, users sometimes experience delays in response times, especially during high traffic periods. Improving the efficiency and speed of customer service responses could significantly enhance user satisfaction. Investing in additional support staff and training, as well as enhancing the use of AI-driven tools for immediate problem-solving, could help address user issues more promptly.

2. Fee Structure Transparency: Users have noted concerns about the clarity of fee structures, particularly regarding withdrawal fees and rates for different transactions. CEX.IO could benefit from making its fee structure more transparent and easy to understand. A detailed breakdown of fees for various operations on the platform should be readily accessible. Simplifying the fee structure and clearly communicating any changes in fees would help build trust and aid users in making more informed decisions regarding their trading strategies.

Features	Explanation
Minimum Trade	CEX.IO allows for small minimum trade amounts, making it accessible for beginners to start trading with a low barrier of entry.
Trading and Transaction Fees	The fees are competitive but could be more transparent, particularly concerning the different tiers and specific services.
Number of Cryptocurrencies	CEX.IO supports a diverse range of cryptocurrencies, offering users a broad selection of popular and lesser-known coins.
Crypto-to-Crypto Trading Pairs	The exchange provides a substantial number of trading pairs, facilitating versatile trading strategies.
Website Transparency	The website offers clear information on trading conditions, security protocols, and company policies, making it easy for users to find essential details.
Credit/Debit Card	The card is linked to your crypto account, providing convenience and benefits like crypto cashback on purchases.
Storage Offering	Provides secure storage options with a majority of funds held in cold storage, though details could be more accessible to users.
Staking and Rewards	Offers staking for several cryptocurrencies with competitive rewards; however, more coins could be added to enhance this feature.
Mobile App and Desktop	Both platforms are user-friendly and fully-featured, making trading accessible on the go and from desktop devices.
Customer Service	Customer service is available and helpful but can be slow to respond during peak times. Improvements in response time could enhance user experience.
Deposit and Withdraw	Deposits are straightforward and usually quick, but withdrawal processes and associated fees need clearer explanations and potentially lower costs.

Investing risks losing your money

Xavier Tarrasó

EIP and Cryptocurrency Investor

As one of the experts reviewing CEX.IO on our website, I’ve had a positive experience with their platform overall. It’s a great choice for both newcomers to cryptocurrency and seasoned traders. The user interface is straightforward, making navigation and trading uncomplicated. Additionally, their security measures give me confidence in recommending CEX.IO as a reliable place to trade and store digital assets. For anyone looking to dive into crypto trading or expand their portfolio, CEX.IO offers a solid, dependable foundation.

Fees

CEX.IO operates with a transparent fee structure primarily revolving around trading and transaction fees. For traders, the fees are tiered based on the 30-day trade volume, starting from 0.25% for takers and 0.16% for makers at the lowest tier, and decreasing with higher volume. This competitive pricing makes it appealing for both high-volume traders and newcomers. The platform also charges fees for deposits and withdrawals, which vary depending on the currency and method of payment. For example, credit card deposits incur a fee, whereas some methods like bank transfers might offer free deposits depending on the user’s location.

Pros

Competitive Fee Tiers: CEX.IO offers competitive trading fees that decrease with increased trading volume, incentivizing active traders.
Multiple Fee-Free Deposit Options: Several deposit methods, such as bank transfers, are free of any charges, making it economical to fund accounts.
Rewarding for High-Volume Traders: The more you trade, the less you pay in fees, which is particularly beneficial for high-volume traders.

Cons

Conclusion

CEX.IO’s commission structure is designed to benefit active traders while still being accessible to newer users. The tiered fee system supports a dynamic trading environment. However, potential improvements could include greater transparency about all associated fees and perhaps a reevaluation of the threshold levels for lower fees to make them more accessible to a broader user base. By addressing these areas, CEX.IO could enhance its attractiveness as a trading platform and maintain its competitive edge in the evolving cryptocurrency market.

Product selection

CEX.IO offers a comprehensive suite of services and products that cater to a wide range of cryptocurrency enthusiasts, from beginners to advanced traders. The platform allows users to buy, sell, and trade a variety of cryptocurrencies, including major coins like Bitcoin, Ethereum, and Litecoin, as well as several altcoins. One of the standout features of CEX.IO is its ability to provide users with a seamless fiat to crypto and crypto to fiat trading experience, which is facilitated through easy-to-use web and mobile platforms. Additionally, CEX.IO supports margin trading, providing traders with the opportunity to leverage their positions to increase potential returns. The platform also offers staking services, where users can earn rewards by holding certain cryptocurrencies. Another notable service is the provision of a secure wallet for storing digital assets. This combination of trading flexibility, financial services, and security features makes CEX.IO a robust platform for managing cryptocurrency investments.

Pros

Comprehensive Product Range: CEX.IO offers a wide array of services including spot trading, margin trading, staking, and a dedicated mobile app, making it a versatile platform for various trading needs.
High Liquidity: The platform provides high liquidity which ensures that trades are executed quickly and at predictable prices, reducing the cost of trading slippage.
User-Friendly Interface: Both the website and mobile app are designed with user experience in mind, making it easy for beginners to navigate and execute trades.

Cons

Read more about product selection in Cex.Io

CEX.IO is a versatile cryptocurrency exchange offering a broad array of services and products to cater to both newcomers and experienced crypto enthusiasts. Here’s a detailed overview of what the platform has to offer:

Trading Options: CEX.IO provides a variety of trading options including spot trading, margin trading, and futures trading. This range allows users to engage in straightforward purchases and sales of cryptocurrencies, as well as more complex trading strategies involving leverage.
Staking and Rewards: The platform offers staking services, enabling users to earn rewards on their holdings. This feature supports a range of popular cryptocurrencies, providing an additional income stream for users by simply holding specific assets.
Financial Products: CEX.IO extends beyond simple trading services to include financial products like loans backed by cryptocurrency holdings. This feature allows users to leverage their crypto assets as collateral to obtain fiat currency loans without selling their investments.
CEX.IO Mobile App: The mobile application is robust, providing full trading functionality along with account management features, making trading accessible on the go. This app ensures that users can monitor the market, execute trades, and manage their portfolios from anywhere.
Cryptocurrency Variety: The exchange supports a wide array of cryptocurrencies, from well-known ones like Bitcoin and Ethereum to smaller altcoins, giving users a broad market to trade in.
API and Third-Party Integrations: For advanced users, CEX.IO offers API access for automated trading strategies and integration with third-party trading platforms and tools. This feature is particularly useful for high-frequency traders and institutional clients.
Advanced Trading Tools: The platform includes advanced charting tools and analytical resources, allowing traders to perform in-depth market analysis directly within the exchange. This includes historical data and real-time charts, aiding in more informed trading decisions.
Security Features: CEX.IO emphasizes security with features like two-factor authentication (2FA), cold storage for the majority of user funds, encryption technology, and compliance with international standards of financial security.
Educational Resources: The platform provides a variety of educational materials, including guides, articles, and tutorials aimed at helping users understand cryptocurrency and blockchain technology. This is valuable for both beginners and experienced traders looking to expand their knowledge.
Customer Support: CEX.IO offers dedicated customer support through multiple channels including live chat, email, and a comprehensive FAQ section. This ensures that users have access to assistance whenever needed.
Fiat Gateway: CEX.IO excels as a fiat-to-crypto gateway, supporting multiple fiat currencies for deposits and withdrawals. This includes options like bank transfers, credit/debit cards, and digital payment systems, making it easy for users to fund their accounts.

By providing these diverse services and products, CEX.IO caters to a wide spectrum of cryptocurrency market participants, from those making their first transaction to seasoned traders seeking sophisticated trading tools and financial products. This extensive offering ensures that CEX.IO remains competitive and relevant in the fast-evolving cryptocurrency market landscape.

Account opening

To start trading on CEX.IO, you first need to create an account by providing your email address and setting a password. After registering, you must complete a verification process, which includes submitting identification documents such as a passport or driver’s license and proof of residence, like a utility bill or bank statement. This KYC (Know Your Customer) procedure is mandatory to ensure security and regulatory compliance. Once verified, you can deposit funds using various methods including bank transfers, credit cards, or cryptocurrencies, and start trading across a wide range of crypto and fiat pairs. The platform’s user-friendly interface and comprehensive support materials make navigating your initial trades and account settings manageable.

Pros

Streamlined Process: CEX.IO offers a straightforward and quick account setup, allowing users to start trading rapidly after completing their registration.
Multiple Verification Levels: The platform provides different levels of verification, which allow users to choose one that suits their trading needs and limits, giving flexibility in how much information they need to provide.
Diverse Deposit Options: Once the account is set up, users have multiple deposit methods available, including bank transfer, credit card, and cryptocurrencies, enhancing convenience.

Cons

KYC Requirements Can Be Cumbersome: The KYC process might be extensive for some users, requiring several documents and sometimes leading to delays if the documentation isn't clear or complete.
Initial Limits: New users face initial deposit and withdrawal limits that might be restrictive until they complete higher levels of verification, which can be a barrier for those looking to trade significant amounts from the start.

Read more about account opening in Cex.Io

When opening an account and starting to trade on CEX.IO, the process is detailed but user-friendly, designed to accommodate both new and experienced users while ensuring compliance with regulatory standards. Here’s a breakdown of the steps involved:

How to Sign Up on CEX.IO:

Visit the CEX.IO Website: Navigate to the CEX.IO homepage and click on the “Register” button.
Enter Your Details: Fill in your email address, create a password, and agree to the terms of service and privacy policy.
Email Verification: After registration, check your email for a verification link and click on it to verify your email address.

Opening An Account:

Complete Your Profile: Provide your personal details such as full name, date of birth, and address.
KYC Verification: Submit the required documents for identity verification, which may include a passport, driver’s license, or government-issued ID, and a utility bill or bank statement for proof of address.

How to Buy Your First Cryptocurrency:

Deposit Funds: Choose your preferred deposit method (bank transfer, credit card, etc.) and follow the instructions to fund your account.
Buy Cryptocurrency: Once your funds are credited, go to the trading interface, select the cryptocurrency you wish to purchase, and execute your trade.

Account Types:

CEX.IO offers several account types tailored to different user needs:

Basic Account: Allows buying and selling cryptocurrencies with limited trading features and lower transaction limits.
Verified Account: Increases transaction limits and provides access to additional features like margin trading.
Corporate Account: For businesses and high-volume traders, offering higher limits and specialized services.

How to Use CEX.IO?:

Navigation: Familiarize yourself with the platform’s dashboard, where you can access different markets, view your portfolio, and manage trades.
Trading Tools: Use the available tools for analysis, such as price charts and order books.

Registration and KYC:

Completing the KYC process is essential for regulatory compliance and to increase account security. This process involves uploading documents and may include a face recognition step.

Remember: How to Deposit Money

After you have set up and verified your account, depositing money is straightforward. You can revisit the deposit section to choose your preferred method and follow the on-screen instructions to complete your deposit, readying you for trading on the platform. This structured approach ensures that users can navigate through registration, account setup, and starting trading with ease, supported by CEX.IO’s comprehensive security measures and customer support.

Security

CEX.IO takes security seriously, employing a multi-tiered approach to protect against potential threats. The platform utilizes cold storage for the majority of customer funds, ensuring that assets are kept offline and away from possible online vulnerabilities. Two-factor authentication (2FA) is mandatory for all transactions, adding an extra layer of security at login and withdrawal stages. Additionally, CEX.IO is compliant with PCI DSS standards, which means it adheres to strict security protocols for card transactions. The platform’s security measures are regularly audited by external firms to ensure they meet the highest industry standards. This comprehensive security framework makes CEX.IO a secure and reliable option for trading cryptocurrencies.

Pros

Robust Security Protocols: CEX.IO implements stringent security measures including cold storage for the majority of assets, mandatory two-factor authentication (2FA), and full data encryption, ensuring a high level of protection against unauthorized access and potential cyber threats.
Regular Security Audits: CEX.IO undergoes regular security audits conducted by external security firms, which helps identify and rectify vulnerabilities promptly. This proactive approach to security maintenance further bolsters the platform's defense mechanisms.
Regulatory Compliance: The platform adheres to international compliance standards, including PCI DSS and GDPR, which demonstrates its commitment to user security and data privacy. This compliance helps build trust and reassures users that their investments are handled safely and legally.

Cons

Complex Security Measures for New Users: While effective, the extensive security measures can sometimes be overwhelming for new users, potentially complicating the initial setup and daily usage of their accounts.
Dependency on External Systems: Although CEX.IO has strong internal security protocols, it partially relies on external systems and services for certain operations, such as payment processing. This dependency can introduce risks if those external services are compromised.

Is CEX.IO Legit?

CEX.IO is undoubtedly a legitimate platform, established in 2013 and registered with FinCEN in the United States as a Money Services Business. The exchange adheres to stringent regulatory standards in multiple jurisdictions, ensuring a high level of compliance and operational transparency.

Regulation and Licensing

CEX.IO is fully compliant with major international regulations that govern financial and crypto-related transactions. This compliance includes adhering to anti-money laundering (AML) and counter-financing of terrorism (CFT) guidelines across the jurisdictions it operates in, which enhances its legitimacy and trustworthiness.

Is CEX.IO Safe?

CEX.IO prioritizes user safety through various robust measures:

Cold Storage: The majority of user funds are stored in cold wallets, which are offline and thus less vulnerable to hacks.
Two-Factor Authentication (2FA): Mandatory for all users, adding an extra layer of security for account access and withdrawal transactions.
Encryption and Security Protocols: Comprehensive encryption across all data transmission channels ensures that personal and transaction data remain secure from interception or unauthorized access.

Security Methods

SSL/TLS Encryption: Protects users’ data during transmission.
DDoS Protection: Shields the platform against Distributed Denial of Service attacks, maintaining platform stability and performance.
Regular Security Audits: Conducted by external security firms to identify and rectify potential security vulnerabilities.

Historical Safety Record

CEX.IO has maintained a strong safety record with no major security breaches since its inception, which speaks volumes about its security measures and operational practices.

Why It Is a Secure Crypto Exchange

The reasons CEX.IO stands out as a secure exchange include its long-standing market presence, continuous investment in security technologies, and proactive approach to compliance and regulatory adherence. This commitment has helped it build and maintain trust with its users globally.

Conclusion

With its comprehensive, layered security approach, adherence to regulatory requirements, and proven track record in protecting user assets and data, CEX.IO establishes itself as a secure and reliable platform for cryptocurrency trading. This makes it an appealing choice for both novice and experienced traders looking for a safe trading environment.

Customer service

CEX.IO is recognized for its comprehensive customer support system, which includes a multi-channel approach via email, live chat, and a detailed FAQ section available on its platform. The service is known for its responsiveness and the ability to handle a wide range of issues, from account verification problems to transaction inquiries. Despite this, some users report delays during peak times, which can be a critical issue when immediate support is needed. Overall, CEX.IO continuously strives to improve its customer service by implementing user feedback and enhancing its support channels to ensure a smoother user experience. This commitment to customer care is reflected in generally positive reports from its user base, although like any service, there is always room for improvement.

Pros

Multiple Support Channels: CEX.IO offers a variety of customer support options, including live chat, email, and a comprehensive FAQ section. This multi-channel approach ensures that users can reach out through the medium that is most convenient for them.
Extensive Online Resources: CEX.IO provides a wealth of online resources, including detailed guides and a robust FAQ section that helps users resolve common issues independently, reducing the need for direct contact with customer service.
Responsive Support Team: The platform is generally praised for its customer service responsiveness. The support team is known to be knowledgeable and helpful, often resolving issues promptly which enhances user satisfaction.

Cons

Wait Times During Peak Hours: Despite generally positive feedback, users sometimes experience longer wait times for responses during peak hours or when the market is particularly volatile. This can be frustrating for users needing immediate assistance.
Complex Issue Resolution: Some users report that while basic inquiries are handled quickly, more complex issues can take a longer time to resolve, requiring multiple interactions with customer support. This could be due to the need for more specialized knowledge or escalation procedures that are not as swift.

Read more about customer service in Cex.Io

Customer Service at CEX.IO

Customer Support CEX.IO places a strong emphasis on providing comprehensive customer support to ensure a seamless trading experience for its users. The platform offers multiple channels for customer assistance, including live chat, email support, and a detailed FAQ section. This multi-channel approach allows users to choose their preferred method of contact based on the urgency and nature of their query. Live chat is particularly useful for immediate concerns, while email support is suitable for more detailed or complex issues. Additionally, the FAQ section covers a wide range of topics, offering solutions to common problems and step-by-step guides for various platform features. Reputation and Customer Feedback Overall, CEX.IO enjoys a positive reputation among its users, thanks to its robust security measures, ease of use, and reliable customer support. Users frequently commend the platform for its responsive and knowledgeable support team, who are adept at resolving issues efficiently. However, like any service, it has its areas for improvement. Some users have reported experiencing delays during peak trading times or market volatility, which can impact their trading activities. Nonetheless, the general consensus is that CEX.IO’s customer service is reliable and effective, contributing significantly to the platform’s overall trustworthiness and user satisfaction. Methods of Contact CEX.IO provides several methods for users to contact customer support:

Live Chat: Available directly on the website, live chat offers real-time assistance for immediate concerns and queries.
Email Support: Users can send detailed inquiries to support@cex.io, which is ideal for more complex issues that may require thorough investigation.
FAQ Section: The FAQ section on the CEX.IO website covers a broad range of topics, including account setup, verification, deposit and withdrawal processes, and trading tips. This resource is particularly useful for new users or for resolving common issues without needing to contact support directly.

Response Time CEX.IO aims to provide timely responses to all customer inquiries. The response time can vary depending on the method of contact and the complexity of the issue:

Live Chat: Typically, users receive a response within a few minutes, making it the fastest option for urgent inquiries.
Email Support: Email responses are generally provided within 24 hours, although more complex issues may take longer to resolve, especially during periods of high demand.
FAQ Section: Instant access to information, as users can browse and find answers to common questions immediately.

Additional Considerations for Users

Peak Times: Be aware that response times may be longer during peak trading periods or when the market is experiencing significant volatility.
Detailed Inquiries: When submitting a query, especially via email, provide as much detail as possible, including screenshots or transaction IDs if applicable. This helps the support team address your issue more efficiently.
Security Measures: CEX.IO may request additional verification for certain inquiries to ensure account security. Be prepared to provide this information to expedite the resolution process.
Language Support: Customer support is primarily available in English, but the platform may offer assistance in other languages depending on the availability of multilingual support staff.

By providing a range of contact methods and maintaining a responsive support team, CEX.IO ensures that users have access to the assistance they need to navigate the platform effectively. The platform’s commitment to customer service is a key factor in its positive reputation and user satisfaction.

Is cex.io Right for You?

Ideal for Beginners and Intermediate Traders: If you are new to the world of cryptocurrency or have some trading experience but are not yet an expert, CEX.IO offers a user-friendly platform that is easy to navigate. The intuitive interface, along with a comprehensive FAQ section and educational resources, makes it straightforward for beginners to start trading. Additionally, the platform supports various payment methods, including credit cards and bank transfers, simplifying the process of funding your account and purchasing your first cryptocurrencies.
Security-Conscious Users: Security is a top priority at CEX.IO, which employs multiple layers of protection to safeguard your assets and personal information. With features like two-factor authentication (2FA), cold storage for the majority of user funds, and compliance with international financial regulations, CEX.IO provides a secure environment for trading. If you value the safety of your digital assets and personal data, CEX.IO’s robust security measures will give you peace of mind.
Traders Looking for Diverse Trading Options: CEX.IO caters to a wide range of trading preferences by offering spot trading, margin trading, and a variety of cryptocurrency pairs. Whether you are looking to engage in straightforward buy-and-hold strategies or more complex trading tactics involving leverage, CEX.IO provides the necessary tools and features. The platform’s high liquidity ensures that trades are executed quickly and efficiently, making it suitable for active traders who require reliable and responsive trading services.

In summary, CEX.IO is an excellent choice if you are a beginner or intermediate trader seeking a secure and user-friendly platform, or if you are a trader looking for a variety of trading options with high liquidity. However, if you are an advanced trader in need of extensive derivative products or highly specialized trading tools, you may need to explore additional platforms to complement your trading activities.

Cex.io compared to other crypto exchanges

Threenvest score

4,6

Fees

0,15%/0,25%

US Legal

Yes

Security

High 4,9/5

Investing risks losing your money

Threenvest score

4,9

Fees

0,00%/0,40%

US Legal

Yes

Security

High 4,9/5

Investing risks losing your money

bybit

Threenvest score

4,8

Fees

US Legal

Security

High 4,9/5

Investing risks losing your money

Available cryptocurrencies and countries available

Available Cryptocurrencies and Countries on CEX.IO

CEX.IO offers a robust selection of cryptocurrencies, supporting over 100 different digital assets. This extensive list includes major cryptocurrencies such as Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Ripple (XRP), and Bitcoin Cash (BCH), as well as a variety of altcoins and ERC-20 tokens, providing a comprehensive trading environment for users. However, there are a few notable cryptocurrencies that are not available for trading on CEX.IO, including privacy-focused coins like Monero (XMR) and Dash (DASH). The absence of these coins may affect users who are specifically interested in trading privacy coins. CEX.IO is accessible in numerous countries around the world, including the United States, the United Kingdom, the European Union, Canada, and Australia, offering its services to a broad user base. Nonetheless, there are some important regions where CEX.IO cannot operate due to regulatory restrictions. These countries include but are not limited to, Iran, North Korea, Syria, and Crimea. Users from these regions are unable to open accounts or access the platform’s services. By offering a wide range of cryptocurrencies and being available in key global markets, CEX.IO caters to a diverse and extensive user base while ensuring compliance with international regulations.

Main cryptocurrencies available

Bitcoin (BTC)
Ethereum (ETH)
Litecoin (LTC)
Ripple (XRP)
Bitcoin Cash (BCH)
Cardano (ADA)
Polkadot (DOT)
Solana (SOL)
Chainlink (LINK)
Binance Coin (BNB)
Stellar (XLM)
Dogecoin (DOGE)
Avalanche (AVAX)
Uniswap (UNI)
Cosmos (ATOM)
Algorand (ALGO)
Tezos (XTZ)
VeChain (VET)
TRON (TRX)
Aave (AAVE)

Main countries where you can open an account

United States
United Kingdom
Canada
Australia
Germany
France
Italy
Spain
Netherlands
Switzerland
Japan
South Korea
Singapore
Brazil
Mexico
South Africa
India
New Zealand
Sweden
United Arab Emirates

FAQs

What is CEX.IO and how does it work?

CEX.IO is a cryptocurrency exchange platform that allows users to buy, sell, and trade a variety of digital assets. It supports fiat-to-crypto transactions, margin trading, and provides a secure wallet for storing cryptocurrencies. Users can fund their accounts using various methods, including bank transfers and credit cards, and trade on a user-friendly interface.

Is CEX.IO a secure platform for trading cryptocurrencies?

Yes, CEX.IO employs robust security measures to protect user funds and data. These include two-factor authentication (2FA), cold storage for the majority of assets, SSL encryption, and compliance with international security standards. Regular security audits are also conducted to ensure ongoing protection against potential threats.

What cryptocurrencies are available for trading on CEX.IO?

CEX.IO supports over 100 different cryptocurrencies, including major coins like Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Ripple (XRP), and Bitcoin Cash (BCH), along with various altcoins and ERC-20 tokens. This wide selection allows users to diversify their portfolios and explore different trading opportunities.

How can I deposit and withdraw funds on CEX.IO?

Depositing funds can be done via bank transfers, credit/debit cards, and cryptocurrency transfers. To withdraw, you can use bank transfers, credit/debit cards, or send cryptocurrency to an external wallet. Fees and processing times vary depending on the method used, but the platform provides clear instructions for each process.

How do I get started with trading on CEX.IO?

To start trading, create an account on CEX.IO by providing your email and setting a password. Complete the verification process by submitting the required identification documents. Once your account is verified, deposit funds using your preferred method, and you can begin buying, selling, and trading cryptocurrencies on the platform. The interface is designed to be user-friendly, making it easy for both beginners and experienced traders to navigate.

Which countries are restricted from using CEX.IO?

Users from certain countries cannot open accounts on CEX.IO due to regulatory restrictions. These countries include, but are not limited to, Afghanistan, Cuba, Iran, North Korea, Syria, and Venezuela. A full list of restricted countries is available on the CEX.IO website.

What are the fees associated with trading on CEX.IO?

Trading fees on CEX.IO are tiered based on the 30-day trading volume. For takers, fees start at 0.25% and can decrease with higher trading volumes. Makers benefit from lower fees, starting at 0.16%. Deposit and withdrawal fees vary depending on the method and currency, so it’s important to review the fee schedule on the platform.

Final opinion on Cex.Io

CEX.IO stands out as a well-rounded cryptocurrency exchange that caters to a diverse user base, from beginners to experienced traders. Its robust security measures, including two-factor authentication and cold storage, provide users with a secure environment for trading. The platform’s extensive range of over 100 cryptocurrencies, coupled with various trading options like spot and margin trading, ensures that users have ample opportunities to diversify their portfolios. The user-friendly interface and comprehensive support resources make it accessible to those new to cryptocurrency, while advanced tools and high liquidity appeal to seasoned traders. Additionally, CEX.IO’s compliance with international regulations and regular security audits highlight its commitment to maintaining a trustworthy and reliable trading environment.

However, CEX.IO is not without its drawbacks. Compared to other exchanges, its fee structure can be complex, and withdrawal fees are relatively high, which might deter some users. Furthermore, while the platform offers a good range of cryptocurrencies, it lacks more advanced derivative products like futures and options that some other exchanges provide. Customer service, though generally responsive, can experience delays during peak times, which is an area for improvement. Overall, Threenvest views CEX.IO as a strong contender in the cryptocurrency exchange market, especially for those prioritizing security and a wide selection of trading options. By addressing its few weak points, CEX.IO could further enhance its standing and user satisfaction.

How do we review crypto exchanges?

At Threenvest, we conduct a thorough review process to evaluate and rank the world’s leading crypto exchanges. Our goal is to offer an unbiased assessment, providing you with the information you need to make informed decisions on which ones best suit your needs. We strictly adhere to the guidelines of our editorial policy.

We collect data directly from exchanges through detailed questionnaires and conduct first-hand testing and observations during crypto exchange demonstrations. Questionnaire responses, combined with demonstrations and hands-on research from our experts, feed into our proprietary evaluation process that scores each provider’s performance on more than 15 factors. The end result produces star ratings ranging from poor (one star) to excellent (five stars).

For more details on the categories considered when rating brokers and our process, read our full methodology.

Risk Disclaimer

Investing in cryptocurrencies is very risky, you should only invest the money you are willing to lose. Also you should not expect to be protected if something goes wrong.

Neither Threenvest, nor the author, are recommending you to invest with this article.

Do not invest unless you are fully prepared to lose the entire amount of your investment. This is a high-risk activity, and you should not rely on any guarantees of protection if something goes wrong.

Alejandro Borja Fuentes

Economist | Cryptocurrency exchange analyst

The author of the review

Alejandro Borja is an accomplished economist with a distinguished career spanning various facets of the financial industry. His academic journey began with a degree in Economics, laying the foundation for his deep understanding of financial markets.

Over the years, Alejandro has honed his skills by working with some of the largest financial media outlets, analyzing and reporting on economic trends and investment opportunities. His expertise in financial analysis has made him a respected voice in the economic community.

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