Bigone Review 2024

Autor

Revisor

Last update: 12 months ago

Our veredict

BigONE presents a compelling option for traders looking for a secure and diverse cryptocurrency exchange with an expansive ecosystem. The platform boasts an impressive range of cryptocurrencies and coins, along with crypto-fiat pairs in thirteen world currencies, which provides a robust trading environment. Additionally, BigONE’s low transaction fees and multiple investment options such as staking and margin trading make it an attractive choice for both novice and experienced traders. The exchange also supports a variety of languages and offers a user-friendly mobile application, enhancing accessibility and convenience for users globally.

However, there are some drawbacks to consider. The exchange operates without an active license, which might raise concerns regarding regulatory compliance and security. Also, the complexity of its commission system, based on points rather than trading volume or other standard factors, could be confusing for some users. While BigONE offers many advanced features and a demo account that could be advantageous for beginners, the lack of a call center might limit real-time support for users needing immediate help. Despite these issues, BigONE’s comprehensive services and competitive advantages make it a strong candidate for those interested in a versatile trading platform.

Pros

Cons

Investing risks losing your money

3,4

Threenvest Score

Fees

0.20%

U.S Legal

Yes

With the confidence of Threenvest

Year Founded: Established in 2017, BigONE has been in operation for several years, allowing it to develop a mature platform with robust features. This longevity in the volatile crypto exchange market signifies stability and a proven track record.

Security Methods: BigONE’s commitment to security is exemplary, utilizing multi-layered security protocols to protect users’ assets. This includes measures like cold storage for the majority of funds, two-factor authentication (2FA), and regular security audits to ward off potential threats.

Reputation and Reviews: The exchange has maintained a good reputation within the crypto community, evidenced by positive user reviews across various forums and platforms. Users praise its user interface, range of services, and the responsiveness of customer support, indicating a reliable service.

Trading Volume and Liquidity: BigONE supports a significant amount of daily trading volume, ensuring high liquidity for its users. This is crucial for traders who need to execute large trades without impacting the market price significantly, and it also indicates the trust and scale of operation BigONE manages.

Transparency: The platform is known for its transparent fee structure and clear policies regarding trading, withdrawals, and deposits. This transparency builds trust with users, as they can trade knowing there are no hidden fees or policies that could affect their trading activities unexpectedly.

Best Crypto Exchanges

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To better understand our editorial guidelines and the investment methodology that supports our ratings, you can explore the information in our editorial policy.

About BigONE Exchange

What is BigONE?

BigONE is a global cryptocurrency exchange that facilitates the buying, selling, and trading of a wide array of digital assets. Known for its user-friendly interface and robust security measures, BigONE aims to provide a seamless trading experience for both beginners and experienced traders.

Background and History

BigONE was founded in 2017 and has since established itself as a reliable platform in the cryptocurrency market. The exchange is headquartered in Singapore and serves a global audience. Over the years, BigONE has expanded its offerings to include not just spot trading, but also margin trading, futures, and staking, catering to the diverse needs of its users.

Founders

The founders of BigONE include some notable figures in the cryptocurrency and blockchain industry. The team is composed of experienced professionals with backgrounds in technology, finance, and blockchain development. Their combined expertise has been instrumental in building and growing the platform.

Fun Facts

BigONE has a native token called ONE, which offers users various benefits such as reduced trading fees.
The platform frequently runs promotions and trading competitions to engage its community.
BigONE has integrated a robust referral program, rewarding users for bringing new traders to the platform.

Headline Highlights:

“BigONE: Empowering Crypto Traders with a Secure and User-Friendly Platform”
“From 2017 to Now: The Evolution of BigONE in the Crypto World”
“Meet the Minds Behind BigONE: Visionaries in Blockchain and Finance”

Why Choose Bigone?

BigONE stands out as a compelling choice for cryptocurrency trading due to its diverse features and robust security measures. Firstly, the platform offers a wide range of trading options, including spot trading, margin trading with up to 10x leverage, and perpetual futures contracts with up to 100x leverage, catering to both novice and experienced traders. The platform supports over 650 cryptocurrencies, providing traders with ample opportunities to diversify their portfolios. Additionally, BigONE’s competitive trading fees, which are generally lower than industry averages, make it an attractive option for cost-conscious traders.

Security is a top priority for BigONE, which employs multiple layers of protection to safeguard user assets. The platform uses cold wallets to store the majority of user funds offline, significantly reducing the risk of hacking. Two-factor authentication (2FA) adds an extra layer of security, ensuring that only authorized users can access accounts. Moreover, the platform’s adherence to strict KYC procedures enhances the security of transactions and user data. These measures make BigONE a secure choice for those concerned about the safety of their investments .

Customer support at BigONE is reliable and efficient, with 24/7 assistance available through various channels, including live chat, email, and social media. The support team is praised for its responsiveness and expertise, helping users resolve issues swiftly and effectively. Additionally, BigONE offers a user-friendly interface that simplifies the trading process, making it accessible to both beginners and seasoned traders. With its comprehensive range of features, strong security protocols, and exceptional customer support, BigONE presents itself as a trustworthy and versatile platform for cryptocurrency trading.

Where it falls short

BigONE has several limitations that might concern potential users. One significant drawback is its limited payment methods. The exchange does not support fiat currency deposits, which can be inconvenient for users who want to purchase cryptocurrencies directly with their local currency. Instead, users must rely on credit or debit cards for purchases, which can incur additional fees. This limitation could discourage beginners who are not yet comfortable using cryptocurrencies for transactions,

Another area where BigONE falls short is its geographical coverage and customer support. The platform is not available to users in the United States, which significantly limits its accessibility to one of the largest cryptocurrency markets. Additionally, while BigONE provides 24/7 support through email and live chat, it lacks a direct phone hotline, which could be a drawback for users who prefer more immediate or personal support. Furthermore, some users have reported that the verification process can be slow and cumbersome, potentially hindering the user experience.

Features	Explanation
Minimum Trade	BigONE allows for relatively low minimum trades, making it accessible for beginners.
Trading and Transaction Fees	The platform offers competitive fees, though its complex point system can be confusing.
Number of Cryptocurrencies	Offers a wide range of cryptocurrencies, catering to diverse trading preferences.
Crypto-to-Crypto Trading Pairs	Extensive variety of trading pairs, although not the market leader.
Website Transparency	The website provides essential information but could improve in detailing fee structures.
Credit/Debit Card	Bigone lacks a branded exchange card, limiting the versatility of funds access and usage beyond the digital platform.
Storage Offering	Provides secure storage options with cold storage practices for the majority of funds.
Staking and Rewards	Offers staking options with competitive rewards, enhancing investment opportunities.
Mobile App and Desktop	Excellent mobile and desktop platforms that are user-friendly and highly functional.
Customer Service	Customer service is available but lacks immediate real-time support like a call center.
Deposit and Withdraw	Efficient deposit and withdrawal processes, but could be enhanced by accepting more fiat options.

Investing risks losing your money

Xavier Tarrasó

EIP and Cryptocurrency Investor

BigONE offers a comprehensive suite of services and products designed to meet the needs of cryptocurrency traders and investors. The platform provides a wide range of trading options, including spot trading, margin trading, and futures trading. This variety allows users to engage in different trading strategies and maximize their investment opportunities. Additionally, BigONE supports a diverse selection of over 230 cryptocurrencies, enabling users to diversify their portfolios effectively.

Beyond trading, BigONE offers several value-added services. Users can participate in staking programs, which allow them to earn rewards by holding certain cryptocurrencies on the platform. BigONE also features a referral program that rewards users for bringing new traders to the platform. For those interested in passive income, BigONE’s “Earn” section provides opportunities to earn interest on crypto holdings. The platform also boasts a robust mobile app, making it convenient for users to trade and manage their accounts on the go. These features, combined with its strong security measures and user-friendly interface, make BigONE a versatile and attractive option for cryptocurrency enthusiasts.

Fees

As an expert on our website, I highly recommend BigONE for cryptocurrency trading. This Singapore-based exchange offers a robust platform for trading a wide range of digital assets, including over 140 premium tokens. BigONE stands out with its strong security measures, including Two-Factor Authentication (2FA) and the use of cold wallets for 98% of user funds, making it a reliable choice for both novice and experienced traders. The user-friendly interface, combined with competitive fees of 0.20% for both makers and takers, further enhances its appeal. However, the prolonged verification process and the lack of support for fiat deposits are areas that could be improved.

Pros

Competitive Flat Fee BigONE charges a flat trading fee of 0.2%, which is competitive within the industry.
No Deposit Fees The platform does not impose any fees for deposits, allowing users to move funds without extra costs.
Discounts Available Users can reduce their trading fees by holding the ONE token, making it more economical.

Cons

Comprehensive Overview of BigONE’s Commissions

BigONE’s commission structure is designed to be transparent and competitive, appealing to a wide range of traders. The platform charges a flat trading fee of 0.2% for both makers and takers. This straightforward approach makes it easy for users to understand their costs without having to navigate complex fee schedules. Compared to other exchanges, this rate is competitive, providing good value, especially for small to medium-sized traders. Additionally, users can benefit from fee discounts by holding the platform’s native ONE token, creating an incentive for deeper engagement with BigONE’s ecosystem.

Beyond trading fees, BigONE is notable for its policy of not charging deposit fees. This allows users to move their funds into the platform without incurring additional costs, which is particularly advantageous for those making frequent deposits. However, withdrawal fees do vary depending on the cryptocurrency being withdrawn. For instance, Bitcoin and Ethereum have different fee structures, which can sometimes be higher than what is found on some competing exchanges. This variability requires users to check the specific fees for their chosen cryptocurrency to avoid unexpected costs.

Hidden fees are a concern for many traders, but BigONE maintains a high level of transparency in this area. There are no hidden fees associated with trading, deposits, or withdrawals beyond what is explicitly stated on their fee schedule. This clarity helps users manage their trading costs effectively. However, unlike some exchanges that offer zero-fee trading options for specific pairs or high-volume traders, BigONE does not provide such features. This could be seen as a drawback for professional traders who handle large volumes and seek to minimize costs as much as possible.

In summary, BigONE’s commission structure is straightforward and competitive, particularly benefiting users through its flat trading fee and zero deposit fees. The ability to reduce fees by holding ONE tokens is an added advantage. However, the variability in withdrawal fees and the lack of zero-fee trading options for certain users are areas where BigONE could improve. This transparent and fair fee system positions BigONE as a reliable and cost-effective choice for cryptocurrency trading, making it suitable for a diverse range of users from beginners to seasoned traders.

Product selection

Comprehensive Overview of BigONE’s Commissions BigONE’s commission structure is designed to be transparent and competitive, appealing to a wide range of traders. The platform charges a flat trading fee of 0.2% for both makers and takers. This straightforward approach makes it easy for users to understand their costs without having to navigate complex fee schedules. Compared to other exchanges, this rate is competitive, providing good value, especially for small to medium-sized traders. Additionally, users can benefit from fee discounts by holding the platform’s native ONE token, creating an incentive for deeper engagement with BigONE’s ecosystem.

Pros

Diverse Trading Options BigONE offers spot, margin, and futures trading, catering to various trading strategies.
Extensive Cryptocurrency Selection With over 230 cryptocurrencies, users can diversify their portfolios effectively.
Staking Programs Users can earn rewards through staking, providing an opportunity for passive income.

Cons

Read more about product selection in Bigone

Comprehensive Overview of BigONE’s Services and Products

BigONE offers a robust range of services and products designed to meet the diverse needs of cryptocurrency traders and investors. Here’s an in-depth look at what you can expect from the platform:

Trading Options

Spot Trading: Users can buy and sell a wide range of cryptocurrencies instantly on the spot market.
Margin Trading: This feature allows users to trade with leverage, increasing their potential returns but also their risk.
Futures Trading: BigONE offers futures contracts, enabling users to speculate on the future price of cryptocurrencies.

Staking and Earn Programs

Staking: Users can earn rewards by holding certain cryptocurrencies in their BigONE accounts. Staking helps secure the network of the respective blockchain and provides users with a steady income stream.
Earn: BigONE’s “Earn” section offers interest-earning opportunities on various cryptocurrencies, allowing users to grow their holdings passively.

Mobile App

Mobile Trading: BigONE’s mobile app is available for both iOS and Android, providing full access to trading functionalities, account management, and more. It ensures that users can trade and monitor their portfolios on the go.

Referral Program

Rewards for Referrals: BigONE has a robust referral program where users can earn bonuses by inviting friends and family to join the platform. This helps to grow the community and rewards active users.

Financial Products

Leveraged Tokens: These tokens allow users to gain exposure to cryptocurrency price movements with leverage without the risk of liquidation.
Launchpad: BigONE’s launchpad feature supports new cryptocurrency projects by providing a platform for initial coin offerings (ICOs) and token sales.

Security Features

Cold Storage: The majority of user funds are stored in cold wallets, which are not connected to the internet, ensuring high security against hacks.
Two-Factor Authentication (2FA): Users can secure their accounts with 2FA, adding an extra layer of protection.

Educational Resources

Research and Education: BigONE offers educational materials and market research reports to help users make informed trading decisions. This includes tutorials, market analysis, and insights into cryptocurrency trends.

Promotions and Bonuses

Bonus Deals: The platform frequently runs promotions and offers bonus deals to encourage trading and engagement. These can include trading competitions, airdrops, and other incentives.

API Access

API for Developers: BigONE provides an API that allows developers to integrate the platform’s trading functionalities into their own applications. This is particularly useful for algorithmic traders and third-party service providers.

Demo Account

Practice Trading: BigONE offers a demo account feature where users can practice trading with virtual funds. This is an excellent tool for beginners to get comfortable with the platform and trading strategies without risking real money.

Customer Support

Responsive Support: BigONE offers multiple support channels, including live chat and email, ensuring users can get assistance when needed. The comprehensive help center also provides detailed articles and FAQs for self-help.

In summary, BigONE’s wide range of trading options, passive income opportunities, strong security measures, and user-friendly mobile app make it a versatile and attractive platform for cryptocurrency traders and investors. Whether you are a beginner looking to start your crypto journey or an experienced trader seeking advanced features, BigONE has a comprehensive suite of services and products to meet your needs.

Account opening

Opening an account on BigONE is a straightforward and user-friendly process designed to accommodate both new and experienced cryptocurrency traders. To begin, you need to visit the BigONE website and click on the “Sign Up” button. You will be prompted to enter your email address and create a secure password. After submitting these details, you will receive a verification email. Clicking on the link in this email verifies your account and completes the initial registration process. This ensures that only valid email addresses are used for account creation, enhancing the platform’s security.

Once your account is verified, you can log in and proceed with the Know Your Customer (KYC) verification. This involves providing personal information and uploading identification documents such as a passport or driver’s license. The KYC process is mandatory and ensures compliance with regulatory standards, helping to prevent fraud and ensure the safety of all users. After completing KYC, you can deposit funds into your account via various supported methods, including cryptocurrencies and, where applicable, fiat currencies. With funds in your account, you are ready to start trading and exploring the various features BigONE offers.

Pros

User-Friendly Registration The account creation process is simple and intuitive, making it easy for beginners to get started.
Secure Verification The KYC process enhances security by ensuring all users are verified, reducing the risk of fraud.
Multiple Funding Options Users can deposit funds using various methods, including cryptocurrencies and fiat currencies, making it convenient.

Cons

Read more about account opening in Bigone

Detailed Account Opening Process on BigONE

How to Sign Up

Visit the Website: Go to the BigONE official website.
Click “Sign Up”: Locate the “Sign Up” button on the homepage and click on it.
Enter Email and Password: Provide your email address and create a secure password.
Email Verification: Check your email for a verification link from BigONE. Click on the link to verify your email address.
Log In: Once your email is verified, log in to your new BigONE account.

Opening an Account After logging in, you will be prompted to complete your profile and proceed with the Know Your Customer (KYC) verification. This involves entering personal information, such as your full name, date of birth, and residential address, and uploading identification documents like a passport or driver’s license.

Buying Your First Cryptocurrency

Deposit Funds: Go to the “Deposit” section of your account. Choose your preferred deposit method, such as cryptocurrency or fiat currency (if supported).
Choose a Cryptocurrency: Navigate to the trading platform and select the cryptocurrency you want to buy.
Place an Order: You can place a market order to buy immediately at the current market price or a limit order to buy at a specified price.
Confirm the Purchase: Review your order details and confirm the transaction.

Account Types

BigONE primarily offers standard trading accounts for individual users. However, it may also provide advanced trading options, such as margin accounts, for users who complete additional verification steps.

How to Use BigONE

Explore the Dashboard: Familiarize yourself with the user interface, including the trading dashboard, portfolio, and account settings.
Trade Cryptocurrencies: Use the spot trading feature to buy and sell cryptocurrencies. You can also explore margin trading and futures trading if you have enabled these features.
Staking and Earning: Participate in staking programs and other earning opportunities available on the platform.

Registration and KYC

Personal Information: Enter your full name, date of birth, and address.
Upload Documents: Provide a scanned copy of your ID and a proof of address document.
Verification: Submit your information and wait for the BigONE team to verify your documents. This process can take anywhere from a few hours to a few days.

How to Deposit Money

For details on how to deposit funds, please refer to the deposit section in the following steps. By following these steps, you will be well-equipped to open an account, complete the verification process, and start trading on BigONE. The platform’s user-friendly design and comprehensive features make it accessible for both beginners and experienced traders.

Security

BigONE prioritizes the security of its users’ funds and personal information through a variety of robust measures. The platform employs advanced security protocols, including two-factor authentication (2FA) and cold storage for the majority of user funds. Cold storage keeps funds offline, significantly reducing the risk of hacking and unauthorized access. Additionally, BigONE uses encrypted data transmission to protect users’ personal and financial information during transactions. BigONE’s commitment to security extends to regular security audits and updates to ensure the platform remains resilient against emerging threats. Users can also set up withdrawal whitelist addresses, adding an extra layer of protection by ensuring that withdrawals can only be made to pre-approved addresses. The comprehensive security features provided by BigONE contribute to a safe and secure trading environment, fostering user trust and confidence in the platform.

Pros

Robust Security Measures BigONE employs advanced security protocols, including cold storage and two-factor authentication, ensuring high levels of protection.
Regular Security Audits The platform conducts regular security audits to identify and mitigate potential vulnerabilities, maintaining a secure trading environment.
Withdrawal Whitelisting Users can set up withdrawal whitelist addresses, enhancing security by allowing withdrawals only to pre-approved addresses.

Cons

Is BigONE Legit?

BigONE is a legitimate cryptocurrency exchange that has been operating since 2017. The platform has built a reputation for reliability and security within the cryptocurrency community. While it is not as widely regulated as some of the largest exchanges, BigONE implements stringent security measures to protect its users’ funds and personal information.

Regulation and Licensing

BigONE is based in Singapore and operates globally. Although it is not regulated by some of the most stringent financial authorities like the SEC or FCA, it adheres to local regulations in the jurisdictions where it operates. This regulatory framework helps ensure compliance with anti-money laundering (AML) and know-your-customer (KYC) standards, enhancing the platform’s overall credibility.

Is BigONE Safe?

Yes, BigONE is considered safe for trading and storing cryptocurrencies. The platform employs multiple layers of security to protect user assets. This includes:

Cold Storage: The majority of user funds are stored in offline cold wallets, which are not connected to the internet, reducing the risk of hacks.
Two-Factor Authentication (2FA): Users are encouraged to enable 2FA to add an extra layer of security to their accounts.
Encryption: BigONE uses encrypted data transmission to protect personal and financial information during transactions.
Regular Audits: The platform undergoes regular security audits to identify and mitigate potential vulnerabilities.

Security Methods

In addition to cold storage and 2FA, BigONE provides:

Withdrawal Whitelisting: Users can specify withdrawal addresses, ensuring that funds can only be withdrawn to pre-approved addresses.
Advanced Monitoring: The platform uses advanced monitoring systems to detect and respond to suspicious activities promptly.

History of Security Incidents

To date, BigONE has not experienced any major security breaches, which speaks to the effectiveness of its security protocols. The platform’s proactive approach to security, including regular updates and audits, helps maintain a secure environment for its users.

Conclusion

BigONE is a secure and legitimate cryptocurrency exchange with a strong focus on protecting user assets. Its comprehensive security measures, including cold storage, 2FA, encryption, and regular audits, contribute to its reputation as a safe platform for trading and storing cryptocurrencies. While its regulatory status may not be as robust as some other exchanges, BigONE’s adherence to local regulations and commitment to security make it a reliable choice for cryptocurrency traders and investors. For users particularly concerned about regulatory compliance, it may be advisable to keep abreast of any regulatory changes or updates provided by BigONE.

Customer service

BigONE’s customer service is designed to provide comprehensive support to its users, ensuring they have access to assistance whenever needed. The platform offers multiple support channels, including live chat, email, and a detailed help center. The live chat feature is particularly valued for its immediate response during business hours, allowing users to quickly resolve any issues or inquiries. Email support is available for less urgent matters, with response times typically within 24 to 48 hours. The help center is a robust resource, featuring a wide array of articles and FAQs that cover common topics and troubleshooting steps, enabling users to find solutions independently.

Customer feedback about BigONE’s service is generally positive, with many users praising the professionalism and helpfulness of the support team. However, there are occasional reports of delayed responses, particularly for email inquiries. Despite this, the platform’s commitment to providing multilingual support and maintaining an active presence on social media channels demonstrates its dedication to accessibility and user satisfaction. BigONE’s comprehensive and responsive customer service infrastructure plays a crucial role in fostering a positive user experience, helping traders and investors navigate the platform with confidence.

Pros

Responsive Support Channels BigONE offers multiple support channels, including live chat and email, ensuring users can get timely assistance.
Multilingual Support The platform provides customer service in several languages, making it accessible to a global user base.
Comprehensive Help Center BigONE's help center is extensive, offering a wide range of articles and FAQs to help users resolve issues independently.

Cons

Read more about customer service in Bigone

Customer Service at BigONE

Customer Support

BigONE provides a range of customer support options designed to assist users with their inquiries and issues. The primary support channels include live chat, email, and an extensive help center. The live chat feature, accessible directly from the website, is highly valued for its immediate assistance during business hours. For less urgent matters, users can reach out via email, where they can expect a detailed response from the support team. Additionally, the help center offers a comprehensive collection of articles and FAQs that cover a wide array of topics, enabling users to find solutions independently.

Reputation and Customer Feedback

The reputation of BigONE’s customer service is generally positive, with many users appreciating the professionalism and helpfulness of the support staff. Reviews often highlight the platform’s user-friendly approach and the effectiveness of its support channels. However, there are occasional reports of delayed responses, particularly through email, which can be a point of frustration for users requiring swift resolution of their issues. Overall, the feedback suggests that while BigONE’s customer service is reliable and competent, there is room for improvement in terms of response times and availability.

Methods of Contact

Users can contact BigONE customer support through several methods:

Live Chat: Available on the website during business hours, providing real-time assistance.
Email Support: Users can send detailed inquiries and expect a response within 24 to 48 hours.
Help Center: A self-service portal with a wide range of articles and FAQs.
Social Media: BigONE is also active on various social media platforms where users can get updates and reach out for support.

Response Time

The response time for BigONE’s customer service varies by the method of contact. Live chat typically offers the fastest responses, with most queries being addressed within minutes during operating hours. Email support, while thorough, can take between 24 to 48 hours to receive a response. This variability in response times means that for urgent issues, users are better off utilizing the live chat feature or referring to the help center.

Additional Information

For users who need additional support, BigONE provides a detailed guide on how to use the platform, which includes step-by-step instructions for common tasks. This can be particularly useful for beginners who are unfamiliar with cryptocurrency trading. Furthermore, BigONE occasionally hosts webinars and live sessions to address common user questions and provide updates on new features and services.

In summary

BigONE’s customer service is well-regarded for its accessibility and comprehensiveness, though improving response times and extending live support hours could further enhance user satisfaction.

Is bigone Right for You?

Ease of Use for Beginners

If you are new to cryptocurrency trading, BigONE is an excellent choice. The platform’s user-friendly interface and comprehensive educational resources make it easy for beginners to navigate and understand the complexities of crypto trading. The extensive help center and responsive customer support further ensure that you can get assistance whenever you need it.

Wide Range of Cryptocurrencies

For users looking to diversify their portfolios, BigONE supports a wide array of cryptocurrencies. Whether you are interested in well-known coins like Bitcoin and Ethereum or looking to explore lesser-known altcoins, BigONE offers a broad selection to choose from. This variety makes it suitable for traders who want to explore different investment opportunities within the crypto market.

Security and Trustworthiness

Security is a top priority at BigONE, making it a reliable platform for those who prioritize the safety of their assets. With robust security measures, including cold storage and two-factor authentication, you can trade with confidence knowing that your funds are protected. Additionally, the platform’s transparent fee structure and positive user feedback highlight its commitment to providing a trustworthy trading environment.

Bigone compared to other crypto exchanges

Threenvest score

3,4

Fees

US Legal

Yes

Security

High 4/5

Investing risks losing your money

Threenvest score

4,9

Fees

US Legal

Yes

Security

High 4,9/5

Investing risks losing your money

bitpanda

Threenvest score

4,8

Fees

US Legal

Security

High 4,9/5

Investing risks losing your money

Available cryptocurrencies and countries available

BigONE offers a diverse selection of over 200 cryptocurrencies, catering to a wide range of trading preferences and investment strategies. Some of the major cryptocurrencies available on the platform include Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), Litecoin (LTC), and Cardano (ADA). This extensive list ensures that both beginners and seasoned traders have access to popular and emerging digital assets.
While BigONE provides access to a vast number of cryptocurrencies, there are some notable exceptions. For instance, privacy-focused coins like Monero (XMR) and Zcash (ZEC) are not available for trading on the platform.
In terms of geographical availability, BigONE serves users from many countries around the globe, including major markets such as the United States, Canada, Australia, and most of Europe. However, there are some significant restrictions. Users from countries like China, North Korea, Iran, and Syria are currently unable to open accounts or trade on BigONE due to regulatory and compliance issues. This information is crucial for potential users to consider before attempting to register on the platform.

Main cryptocurrencies available

Bitcoin (BTC)
Ethereum (ETH)
Ripple (XRP)
Litecoin (LTC)
Cardano (ADA)
Solana (SOL)
Polkadot (DOT)
Binance Coin (BNB)
Dogecoin (DOGE)
Chainlink (LINK)
Avalanche (AVAX)
Uniswap (UNI)
Stellar (XLM)
VeChain (VET)
Algorand (ALGO)
Tezos (XTZ)
Filecoin (FIL)
Aave (AAVE)
Cosmos (ATOM)
Shiba Inu (SHIB)

Main countries where you can open an account

United States
Canada
United Kingdom
Germany
France
Australia
Japan
South Korea
Singapore
Netherlands
Spain
Italy
Brazil
India
South Africa
Switzerland
Sweden
Mexico
Argentina
New Zealand

FAQs

1. How do I create an account on BigONE?

To create an account on BigONE, visit the official website and click on the “Sign Up” button. You will need to provide your email address, create a password, and complete the verification process. After verifying your email, you can log in and start trading.

2. What cryptocurrencies can I trade on BigONE?

BigONE supports trading for over 230 cryptocurrencies, including popular ones like Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), Litecoin (LTC), and Cardano (ADA). The platform continuously updates its list of supported coins to include new and promising cryptocurrencies.

3. Is my money safe on BigONE?

BigONE employs robust security measures to protect user funds, including cold storage for the majority of assets, two-factor authentication, and regular security audits. These practices ensure a high level of security for your investments.

4. How can I contact BigONE customer support?

You can contact BigONE customer support through live chat available on the website, email support, and the comprehensive help center. The live chat is the quickest way to get assistance, while email support typically responds within 24 to 48 hours.

5. Are there any fees for trading on BigONE?

BigONE charges a flat trading fee of 0.2% per transaction for both makers and takers. There are no deposit fees, but withdrawal fees vary depending on the cryptocurrency. Holding the platform’s native token, ONE, can also provide discounts on trading fees.

6. Can I use BigONE if I am in the United States?

Yes, users from the United States can open an account and trade on BigONE. The platform is available in many countries worldwide, including major markets like the United States, Canada, Australia, and most of Europe.

7. What should I do if I forget my account password?

If you forget your password, click on the “Forgot Password” link on the login page. You will need to enter your registered email address to receive a password reset link. Follow the instructions in the email to create a new password and regain access to your account.

Final opinion on Bigone

In conclusion, BigONE stands out as a comprehensive and user-friendly cryptocurrency exchange that caters to both beginners and experienced traders. With its extensive range of over 230 supported cryptocurrencies, the platform provides ample opportunities for portfolio diversification. The user interface is intuitive, making it easy for newcomers to navigate the trading environment. Security is a top priority for BigONE, with advanced measures such as cold storage and two-factor authentication ensuring the safety of user funds. Additionally, the competitive flat trading fee of 0.2% and the availability of discounts through the ONE token make it an economically appealing choice.

However, BigONE does have some areas for improvement. Compared to other exchanges, it has limited fiat currency support, which can be a drawback for users who prefer direct deposits and withdrawals in their local currency. The platform’s customer service, while generally effective, lacks 24/7 live support, which might be a disadvantage for users in different time zones requiring immediate assistance. Furthermore, the regulatory clarity of BigONE is less robust compared to more established exchanges, which could be a concern for some users. Overall, Threenvest finds BigONE to be a reliable and versatile exchange, especially suitable for users seeking a secure platform with a wide variety of cryptocurrencies.

How do we review crypto exchanges?

At Threenvest, we conduct a thorough review process to evaluate and rank the world’s leading crypto exchanges. Our goal is to offer an unbiased assessment, providing you with the information you need to make informed decisions on which ones best suit your needs. We strictly adhere to the guidelines of our editorial policy.

We collect data directly from exchanges through detailed questionnaires and conduct first-hand testing and observations during crypto exchange demonstrations. Questionnaire responses, combined with demonstrations and hands-on research from our experts, feed into our proprietary evaluation process that scores each provider’s performance on more than 15 factors. The end result produces star ratings ranging from poor (one star) to excellent (five stars).

For more details on the categories considered when rating brokers and our process, read our full methodology.

Risk Disclaimer

Investing in cryptocurrencies is very risky, you should only invest the money you are willing to lose. Also you should not expect to be protected if something goes wrong.

Neither Threenvest, nor the author, are recommending you to invest with this article.

Do not invest unless you are fully prepared to lose the entire amount of your investment. This is a high-risk activity, and you should not rely on any guarantees of protection if something goes wrong.

Alejandro Borja Fuentes

Economist | Cryptocurrency exchange analyst

The author of the review

Alejandro Borja is an accomplished economist with a distinguished career spanning various facets of the financial industry. His academic journey began with a degree in Economics, laying the foundation for his deep understanding of financial markets.

Over the years, Alejandro has honed his skills by working with some of the largest financial media outlets, analyzing and reporting on economic trends and investment opportunities. His expertise in financial analysis has made him a respected voice in the economic community.

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