Comparison of Luno vs Exmo [ 2024 ]

The crypto exchanges compared by their commissions, cryptos, security and much more. Here is the Luno vs Exmo comparison!

Your expert: Alejandro Borja

luno

Luno

Investing risks losing your money

Your expert: Xavier Tarrasó

exmo

Exmo

Investing risks losing your money

Main points

Fees

≤0,10%

Earns

No

Customer service

4/5
≤0,30%

Fees

Yes

Earns

3/5

Customer service


Recommended for

Beginners

Yes

Trading

No

Passive income

No

Buy and hold

Yes
No

Beginners

Yes

Trading

Yes

Passive income

Yes

Buy and hold


Comparison of fees

Rating

3.8 – Reasonable fees with strong local support in emerging markets.
4.0 – Reasonable fees with strong local support in Europe.

Level

≤0,10%
≤0,30%

Brief explanation

Luno operates with a transparent and competitive commission structure that varies based on the type of transaction and the user’s activity level. For trading, Luno typically charges a tiered fee, which decreases as the user’s monthly trading volume increases, incentivizing high-frequency traders with lower rates. The fees for buying and selling cryptocurrencies are calculated either as a percentage of the transaction amount or as a flat rate, depending on the currency and payment method used. Deposit fees vary by payment method, with options like bank transfers often being free, while credit or debit card transactions may incur higher fees. Withdrawal fees also vary, generally depending on the network fees of the cryptocurrency being withdrawn and the urgency of the transaction. This fee structure is designed to be straightforward, allowing users to easily understand the costs associated with their trading and financial movements on the platform.
Exmo employs a straightforward fee structure with competitive rates that cater to a wide range of traders. The exchange charges a flat trading fee starting at 0.3%, which can be reduced based on trading volume and by using Exmo’s native token, EXM, for fee discounts. The maker and taker fees are equal, simplifying the fee calculation process for users. In terms of deposits, Exmo does not charge any fees for deposits made through most payment methods. However, withdrawal fees are applied and vary depending on the cryptocurrency being withdrawn. For example, the withdrawal fee for Bitcoin is 0.0005 BTC, which is slightly below the global industry average . Overall, Exmo’s fee structure is transparent and competitive, offering lower fees for high-volume traders and those utilizing their native token for transactions. This makes it an appealing option for both casual and frequent traders looking to minimize their trading costs.

Luno

Exmo

Comparison sponsored by the best exchange

eToro

eToro Special Offer*

Earn up to 4.90% APY on uninvested cash with eToro USA.

Account Minimum

Get started with just $50.

And 1% fee on all cryptocurrency trades.

etoro logotipo

Don’t invest unless you’re prepared to lose all the money you invest. This is a high-risk investment and you should not expect to be protected if something goes wrong.

Product selection

Native token

No
No

Earns

No
Yes

NFT marketplace

No
No

Cripto/debit card

No
No

Company information

Full name

Luno Pte Ltd.
EXMO EXCHANGE LTD.

Regulation

Regulated in Singapur y Sudáfrica
Registrado en el Reino Unido

Year founded

2013
2013

Founder

Marcus Swanepoel
Ivan Petukhovsky and Pavel Lerner

Payment methods

Transfers

Yes
Yes

Mastercard

Yes
Yes

Wire transfer

No
Yes

Card

Yes
Yes

Comparative table

Luno FEATURES Exmo
Luno allows small minimum trades, making it accessible for beginners to start with lower amounts.
Minimum Trade
The minimum trade amount on Exmo is low, making it accessible for new traders.
Luno’s fees are competitive but can vary by region and payment method, which may impact cost efficiency for some users.
Trading and Transaction Fees
Exmo has competitive trading fees, with a flat fee model starting at 0.3%, which can be reduced based on trading volume .
Luno offers a selection of the most popular cryptocurrencies but has a more limited range compared to larger exchanges.
Number of Cryptocurrencies
Exmo supports over 50 cryptocurrencies, providing a good range for trading but fewer than some major exchanges .
Luno provides a few crypto-to-crypto trading pairs, focusing more on fiat to crypto transactions which limits trading strategies.
Crypto-to-Crypto Trading Pairs
Exmo offers around 180 trading pairs, giving users reasonable options for trading .
The Luno website provides clear information on fees, policies, and company details, although some users may seek more depth in certain areas.
Website Transparency
Exmo’s website is transparent, providing detailed information on fees, security measures, and supported assets .
The Luno card effectively integrates with their service offering, providing convenience and accessibility for in-store purchases while also facilitating easy conversion from crypto to fiat. This feature enhances user experience by expanding the usability of cryptocurrencies in everyday life. However, availability may vary by region, which is why it doesn’t achieve a perfect score.
Credit/Debit Card
Exmo does not offer its own credit or debit card for purchases with cryptocurrencies .
Luno excels in secure cryptocurrency storage solutions, offering integrated wallets with advanced security measures.
Storage Offering
Exmo employs robust security measures including cold storage for the majority of user funds .
Currently, Luno has limited options for staking and rewards, which could be an area for future development to enhance user returns.
Staking and Rewards
Exmo does not currently offer staking and reward features, which limits earning opportunities for users .
Luno’s mobile app and desktop platform are highly user-friendly, offering intuitive navigation and robust functionality for all user levels.
Mobile App and Desktop
Exmo provides a user-friendly mobile app and desktop interface, ensuring accessibility for trading on the go .
Luno provides competent customer service with multiple channels for support, though response times can occasionally extend during high demand periods.
Customer Service
While Exmo offers 24/7 live chat and email support, response times can be slow, affecting user satisfaction .
Deposits and withdrawals are generally smooth with Luno, supporting various methods, though some users might face delays depending on their region.
Deposit and Withdraw
Exmo supports multiple deposit and withdrawal methods, including bank transfers, credit/debit cards, and electronic wallets .

Key features

Analysis tools

Basic charting tools
Basic charting tools, technical indicators

Mobile APP

No
No

Security

High 4,5/5
High 4,5/5

Additional features

Savings wallets, fiat on/off ramps, staking, educational resources
Margin trading, staking, Exmo cashback, fiat on/off ramps

Anonymity

No
No

Key points

Available cryptocurrencies

10+
50+

User-friendliness

Luno offers a user-friendly platform that is easy to navigate, making it suitable for beginners. The interface is designed to facilitate a smooth trading experience with all necessary features easily accessible.
Exmo provides a straightforward and easy-to-use platform that is ideal for beginners. The interface is clean and intuitive, making it easy to navigate and execute trades.

Value for money

Provides decent value for money with competitive fees and a user-friendly platform, making it a good choice for beginners and emerging market users.
Offers good value for money with competitive fees and a user-friendly platform, making it a good choice for European traders.

Countries of operation

South Africa, Nigeria, Indonesia, Malaysia, Europe
United Kingdom, Russia, Ukraine, Kazakhstan, Poland

Best for

Ideal for beginners and emerging market users looking for a user-friendly platform with competitive fees.
Ideal for European traders looking for a reliable platform with competitive fees and a user-friendly interface.

Base currencies available

ZAR, NGN, MYR, IDR, EUR, BTC
USD, EUR, RUB, BTC

Account

Trading

Luno is a user-friendly exchange popular in emerging markets, offering easy fiat integration and a decent range of cryptocurrencies. It has competitive fees but lacks advanced trading tools.
EXMO is a European exchange with a good range of cryptocurrencies and easy fiat integration. It offers competitive fees but lacks advanced trading features.

Deposit and withdrawal

Luno is user-friendly, offering easy fiat and cryptocurrency deposit methods. Withdrawals are processed efficiently, with competitive fees.
EXMO supports various deposit methods, including bank transfers and crypto. Withdrawals are processed efficiently, with competitive fees.

Account opening process

Luno offers an easy and quick account registration process. Users need to provide personal information and verify their identity. The process is fully digital and typically takes less than a day to complete.
EXMO provides a straightforward account registration process. Users need to submit personal information and verify their identity. The process is efficient and usually takes less than a day to complete.

KYC required?

Yes
Yes

Customer Service

Luno offers support through email and live chat. The response time is quick, and the support team is available 24/7, making it reliable for users needing immediate help.
EXMO provides support through email and live chat. The support team is responsive and available 24/7, making it convenient for users needing immediate help.

Security

Luno ensures security through 2FA, encryption, and cold storage. It is regulated by multiple financial authorities, providing a secure environment for investors.
EXMO ensures security with 2FA, encryption, and cold storage. However, it is not regulated by top-tier financial authorities, which might be a concern for some users.

Which of these exchanges is for you?

As an expert on our website, I recommend Luno for newcomers venturing into the world of cryptocurrencies. Its user-friendly interface and robust educational resources make it an excellent starting point. However, more experienced traders might find the platform’s limited advanced trading features and crypto-to-crypto pairs a bit restrictive. If you’re just getting started or prefer a straightforward, secure trading environment, Luno is a solid choice to consider.
As an expert at Threenvest, I recommend Exmo for its robust security measures, low trading fees, and support for multiple fiat currencies, which make it accessible and cost-effective for a wide range of traders. While the user interface could use an update and customer support response times can be slow, the platform’s reliability and comprehensive features outweigh these drawbacks. Exmo is a solid choice for both new and experienced traders looking for a dependable and secure cryptocurrency exchange.

How do we review crypto exchanges?

At Threenvest, we conduct a thorough review process to evaluate and rank the world’s leading crypto exchanges. Our goal is to offer an unbiased assessment, providing you with the information you need to make informed decisions on which ones best suit your needs. We strictly adhere to the guidelines of our editorial policy.

 

We collect data directly from exchanges through detailed questionnaires and conduct first-hand testing and observations during crypto exchange demonstrations. Questionnaire responses, combined with demonstrations and hands-on research from our experts, feed into our proprietary evaluation process that scores each provider’s performance on more than 15 factors. The end result produces star ratings ranging from poor (one star) to excellent (five stars).


For more details on the categories considered when rating brokers and our process, read our full methodology.

Risk Disclaimer

Investing in cryptocurrencies is very risky, you should only invest the money you are willing to lose. Also you should not expect to be protected if something goes wrong.

Neither Threenvest, nor the author, are recommending you to invest with this article.

More comparatives Luno and Exmo