Comparison of Crypto.com vs Bitmart [ 2025 ]

The crypto exchanges compared by their commissions, cryptos, security and much more. Here is the Crypto.com vs Bitmart comparison!

Your expert: Alejandro Borja

Crypto.com

Investing risks losing your money

Your expert: Xavier Tarrasó

Bitmart

Investing risks losing your money

Main points

Fees

≈ 0,075%

Earns

Customer service

4/5

0.09%/0,25%

Fees

Yes

Earns

3/5

Customer service

Recommended for

Beginners

Yes

Trading

Yes

Passive income

Buy and hold

Yes

Beginners

Yes

Trading

Yes

Passive income

Yes

Buy and hold

Comparison of fees

Rating

4.5 – Low fees with additional rewards for using the native token.

4.0 – Reasonable fees with some additional costs for specific services.

Level

≈ 0,075%

0.09%/0,25%

Brief explanation

Crypto.com offers a competitive and transparent fee structure that is designed to accommodate both novice and experienced traders. The platform charges a tiered fee system based on the trading volume over a 30-day period, encouraging active trading with lower fees for higher volumes. Maker fees start low and can decrease with increased trading activity, while taker fees remain competitive within the industry. Additionally, Crypto.com offers fee reductions for users who hold and use their native CRO token, providing an extra incentive to engage with the platform’s ecosystem. This fee system not only enhances trading efficiency but also ensures that traders can maximize their profits while minimizing costs.

BitMart’s commission structure is designed to be competitive within the cryptocurrency exchange market. The platform utilizes a tiered fee system based on trading volume, which encourages more frequent trading by reducing costs for high-volume traders. Generally, the fees for makers, who add liquidity to the market, are lower than for takers, who take liquidity away. This fee structure not only supports liquidity but also rewards users who contribute to the market dynamics. While specific percentages vary, they are kept transparent on the platform, ensuring traders can plan their transactions with clarity regarding potential costs.

Crypto.com

Security Methods: Crypto.com places a high emphasis on security, employing a multi-layered approach that includes cold storage for all cryptocurrencies, a dedicated security team, and the use of HSMs and multi-signature keys. This comprehensive security infrastructure minimizes the risk of hacks and unauthorized access, making it a secure choice for handling digital assets.
Possible Regulation: The platform is known for its strong compliance with global financial regulations. Crypto.com is registered with and regulated by leading financial authorities, which ensures that they adhere to strict rules and regulations, enhancing their credibility and reliability in the cryptocurrency market.
Reputation and Reviews: Crypto.com enjoys a positive reputation in the crypto community, evidenced by favorable reviews across multiple platforms. The platform is often praised for its broad range of services and the ease of use, which has helped it to build a loyal user base.
Trading Volume and Liquidity: The exchange is known for its high trading volume and liquidity, which ensures that users can execute trades quickly and at desired prices without significant price slippage. This makes it an attractive option for both casual traders and experienced investors.
Number of Users: With over 10 million users globally, Crypto.com’s large user base not only reflects its popularity but also contributes to its liquidity and network effect. A large and growing user base often indicates a trusted and well-utilized platform in the cryptocurrency world.

Read crypto.com review

Bitmart

Security Methods: BitMart employs comprehensive security measures to protect user assets and data. These include two-factor authentication, advanced encryption technology, and the majority of funds held in cold storage. These stringent security protocols demonstrate BitMart's commitment to maintaining a secure trading environment.
Reputation and Reviews: BitMart has built a solid reputation within the crypto community for its robust platform and reliable service. Positive user reviews frequently highlight the platform's user-friendly interface and the wide variety of trading options available, reinforcing its standing in the market.
Trading Volume and Liquidity: BitMart handles a significant volume of daily trades, ensuring high liquidity across its various trading pairs. This high trading volume is indicative of a vibrant marketplace that allows users to execute trades efficiently without substantial price slippage.
Year Founded: Established in 2017, BitMart has several years of operation under its belt, during which it has continuously evolved and improved its offerings. This longevity in the fast-paced world of cryptocurrency exchanges speaks to its resilience and the trust placed in it by its users.
Customer Service: While there have been challenges with response times, BitMart's dedication to improving its customer service is evident. They are actively working to enhance their support mechanisms to provide timely and effective help to their users, which is a critical component of user trust and satisfaction.

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Product selection

Native token

Token CRO (Crypto.com Coin)

Earns

Yes

NFT marketplace

Yes

Cripto/debit card

Yes

Full name

Foris DAX Asia Pte Ltd

GBM Foundation Company

Regulation

Regulated in Malta

Not regulated

Year founded

2016

2017

Founder

Kris Marszalek

Sheldon Xia

Payment methods

Transfers

Yes

Mastercard

Yes

Wire transfer

Yes

Card

Yes

Comparative table

Crypto.com	FEATURES	Bitmart
Offers a low minimum trade amount, making it accessible for beginners and casual investors.	Minimum Trade	BitMart offers a relatively low minimum trade amount, making it accessible for beginners to start trading without significant capital.
Competitive fees with discounts available for higher volume trades and CRO token holders.	Trading and Transaction Fees	Fees are competitive, but could be improved to match lower rates offered by some other exchanges.
Supports a wide range of cryptocurrencies, catering to both popular and niche market interests.	Number of Cryptocurrencies	BitMart supports a wide array of cryptocurrencies, providing users with a diverse range of trading options.
Extensive range of trading pairs available, offering great flexibility in trading strategies.	Crypto-to-Crypto Trading Pairs	Offers a substantial number of crypto-to-crypto trading pairs, allowing for versatile trading strategies.
The website provides clear information, though it can be overwhelming for new users.	Website Transparency	The website provides essential information; however, more detailed disclosures about security practices and fund management could enhance transparency.
Crypto.com excels with its extensive benefits and ease of use, making it one of the top choices for a crypto exchange card.	Credit/Debit Card	BitMart does not offer its own exchange card for customers to use for in-store purchases and receive benefits.
Provides secure storage options with offline cold storage and a proprietary hot wallet.	Storage Offering	Provides secure storage options with the majority of assets held in cold storage, though past security breaches have impacted their score.
Offers competitive staking options and rewards, enhancing investment returns for users.	Staking and Rewards	Offers competitive staking options and rewards, appealing to users looking to earn through their crypto assets.
Highly functional and user-friendly interfaces on both mobile and desktop platforms.	Mobile App and Desktop	Both mobile and desktop platforms are highly user-friendly and feature-rich, providing a seamless trading experience.
Customer support is available but response times can be slow and may affect user satisfaction.	Customer Service	Customer support is available, but response times can be slow. More resources towards improving service responsiveness are needed.
Flexible deposit and withdrawal policies with multiple methods available, but can improve on speed.	Deposit and Withdraw	BitMart offers multiple deposit and withdrawal methods, but improvements could be made in processing times and fee structures for withdrawals.

Key features

Analysis tools

Advanced charting, technical analysis tools

Basic charting tools, some advanced features for futures

Mobile APP

Yes

Security

High 4,9/5

Additional features

Crypto debit card, staking, Crypto Earn program, Crypto.com Pay

Futures trading, staking, lending services, BitMart token (BMX) rewards

Anonymity

Yes

Key points

Available cryptocurrencies

150+

200+

User-friendliness

Crypto.com is known for its user-friendly interface, making it an excellent choice for beginners. The platform is simple to navigate, and the process of buying and selling cryptocurrencies is straightforward.

BitMart features an easy-to-use platform with a simple interface that is suitable for beginners. The exchange provides a seamless trading experience with all necessary features easily accessible.

Value for money

Offers excellent value for money with low trading fees, a wide range of financial products, and rewards for using its native token.

Provides good value for money with low trading fees and a diverse range of supported cryptocurrencies, making it a cost-effective option for traders.

Countries of operation

Global, including United States, Canada, United Kingdom, Australia, Germany

United States, South Korea, Japan, China, Singapore

Best for

Great for all types of investors, from beginners to advanced traders, due to its low fees, wide range of financial products, and rewards.

Suitable for traders of all experience levels who want access to a diverse range of cryptocurrencies and low trading fees.

Base currencies available

USD, EUR, GBP, BTC, USDT, CRO

USD, BTC, ETH, USDT

Account

Trading

Crypto.com provides a comprehensive platform with a wide range of cryptocurrencies, competitive fees, and additional services like a debit card and staking. However, its interface can be complex for beginners.

BitMart is a global exchange with a good variety of cryptocurrencies and competitive fees. It offers advanced trading options but has faced some security and regulatory challenges.

Deposit and withdrawal

Crypto.com offers a comprehensive range of deposit and withdrawal methods, including bank transfers, credit/debit cards, and cryptocurrencies. Withdrawals are processed efficiently, usually within a day, with minimal fees .

BitMart provides diverse deposit methods, including bank transfers and crypto. Withdrawals are processed efficiently, typically within a day. Fees are reasonable, enhancing user experience.

Account opening process

Crypto.com offers a user-friendly and seamless account opening process. Users need to provide personal information, complete KYC verification, and the process is typically completed within a day. It’s secure and efficient.

BitMart offers an easy and fully digital account opening process. Users need to provide personal details and verify their identity. The process is usually quick, taking less than a day to complete.

KYC required?

Yes

Customer Service

Crypto.com offers comprehensive customer support through email, live chat, and a help center. Support is available 24/7, and the response times are quick, ensuring users get timely assistance.

BitMart provides support via email and live chat. The support team is responsive and helpful, but the lack of 24/7 support can be inconvenient for users needing immediate assistance.

Security

Crypto.com provides robust security with 2FA, encryption, and cold storage. It is regulated by several financial authorities, making it a highly secure platform for investors .

BitMart provides strong security with 2FA, SSL encryption, and cold storage. However, it lacks regulation from major financial authorities, which might be a concern for some investors.

Which of these exchanges is for you?

Alejandro Borja

At Threenvest, our comprehensive review of Crypto.com reveals a platform that is robust, versatile, and tailored to meet the needs of a diverse user base—from beginners making their first cryptocurrency purchase to seasoned traders engaging in complex trading strategies. Crypto.com stands out in the competitive landscape of cryptocurrency exchanges with its extensive range of services, including a wide array of cryptocurrencies, advanced trading features, and the innovative Crypto.com Visa Card, which bridges the gap between digital and traditional finance. This integration of crypto functionality into everyday financial activities sets it apart from many other platforms, offering users a practical way to use their crypto assets in the real world. However, while Crypto.com excels in offering a secure environment and a broad spectrum of financial products, it does have areas where improvement could enhance user experience. New users might find the platform’s interface and the plethora of features daunting, a common issue that could be mitigated with more tailored educational resources and a simplified user interface. Furthermore, the heavy reliance on its native CRO token to unlock the best trading fees and rewards might not appeal to everyone. In comparison to other major exchanges, Crypto.com provides a unique blend of features but could improve its accessibility and reduce its dependency on specific cryptocurrencies. At Threenvest, we recognize Crypto.com as a significant player in the crypto space, capable of delivering exceptional value to its users, yet we also acknowledge the importance of continuous improvement in user engagement and platform intuitiveness.

Xavier Tarrasó

As an expert on our website, I recommend BitMart for traders who value a wide selection of cryptocurrencies and robust trading platforms. While the exchange offers strong security measures and diverse trading options, potential users should be aware of the historical security breaches and occasionally slow customer service. Overall, BitMart provides a user-friendly experience with competitive trading fees, making it a solid choice for both beginners and experienced traders looking to expand their crypto portfolios.

View all comparisons against Crypto.com

View all comparisons against Bitmart

How do we review crypto exchanges?

At Threenvest, we conduct a thorough review process to evaluate and rank the world’s leading crypto exchanges. Our goal is to offer an unbiased assessment, providing you with the information you need to make informed decisions on which ones best suit your needs. We strictly adhere to the guidelines of our editorial policy.

We collect data directly from exchanges through detailed questionnaires and conduct first-hand testing and observations during crypto exchange demonstrations. Questionnaire responses, combined with demonstrations and hands-on research from our experts, feed into our proprietary evaluation process that scores each provider’s performance on more than 15 factors. The end result produces star ratings ranging from poor (one star) to excellent (five stars).

For more details on the categories considered when rating brokers and our process, read our full methodology.

Risk Disclaimer

Investing in cryptocurrencies is very risky, you should only invest the money you are willing to lose. Also you should not expect to be protected if something goes wrong.

Neither Threenvest, nor the author, are recommending you to invest with this article.