Comparison of Bitstamp vs Luno [ 2024 ]

The crypto exchanges compared by their commissions, cryptos, security and much more. Here is the Bitstamp vs Luno comparison!

Your expert: Alejandro Borja

Bitstamp

Investing risks losing your money

Your expert: Xavier Tarrasó

Luno

Investing risks losing your money

Main points

Fees

≤0,30%

Earns

Yes

Customer service

4/5

≤0,10%

Fees

Earns

4/5

Customer service

Recommended for

Beginners

Yes

Trading

Yes

Passive income

Yes

Buy and hold

Yes

Beginners

Trading

Passive income

Yes

Buy and hold

Comparison of fees

Rating

4.1 – Reasonable fees with discounts for high-volume trading.

3.8 – Reasonable fees with strong local support in emerging markets.

Level

≤0,30%

≤0,10%

Brief explanation

Bitstamp structures its commission fees to accommodate both high-volume traders and casual users effectively. The platform utilizes a tiered pricing model based on the 30-day trading volume, making it highly competitive within the cryptocurrency exchange market. For lower volumes, the fees start at 0.50% per trade and can decrease to as low as 0.0% for substantial trading volumes, making it especially attractive to frequent traders. This fee structure not only enhances trading flexibility but also encourages more significant trading activity by reducing costs as users climb the tiers.

Luno operates with a transparent and competitive commission structure that varies based on the type of transaction and the user’s activity level. For trading, Luno typically charges a tiered fee, which decreases as the user’s monthly trading volume increases, incentivizing high-frequency traders with lower rates. The fees for buying and selling cryptocurrencies are calculated either as a percentage of the transaction amount or as a flat rate, depending on the currency and payment method used. Deposit fees vary by payment method, with options like bank transfers often being free, while credit or debit card transactions may incur higher fees. Withdrawal fees also vary, generally depending on the network fees of the cryptocurrency being withdrawn and the urgency of the transaction. This fee structure is designed to be straightforward, allowing users to easily understand the costs associated with their trading and financial movements on the platform.

Bitstamp

Year Founded: Bitstamp's establishment in 2011 makes it one of the oldest cryptocurrency exchanges in operation, demonstrating long-term industry resilience and reliability. This longevity supports trust as it indicates sustained compliance with regulatory changes and evolving market dynamics over more than a decade.
Security Methods: Bitstamp employs robust security measures including multi-sig technology, cold storage of assets, and comprehensive hot wallet insurance. These practices significantly reduce the risk of theft and fraud, ensuring a secure trading environment for users' funds.
Regulation: Bitstamp was one of the first cryptocurrency exchanges to be licensed in Europe, receiving approval as a fully regulated payment institution in Luxembourg. This regulatory oversight assures users of Bitstamp’s commitment to adhering to strict financial and legal standards, enhancing its trustworthiness.
Reputation and Reviews: Over the years, Bitstamp has maintained a strong reputation for reliability and integrity. Positive reviews often highlight its user-friendly platform and responsive customer service, bolstering confidence among both new and experienced traders in the cryptocurrency community.
Trading Volume and Liquidity: Bitstamp consistently ranks among the top exchanges in terms of trading volume and liquidity. This not only ensures that users can execute trades quickly and at desired prices but also indicates a healthy and active trading environment supported by a large user base.

Read bitstamp review

Luno

Year Founded: Since its inception in 2013, Luno has built a long-standing reputation in the cryptocurrency market. This longevity serves as a testament to its resilience and adaptability in the ever-evolving crypto landscape.
Security Methods: Luno prioritizes the security of its users' assets through robust security protocols, including state-of-the-art encryption and secure storage measures. These efforts ensure that users' investments are protected from external threats and vulnerabilities.
Possible Regulation: Luno’s commitment to regulatory compliance in each market it operates in reinforces its reputation as a trustworthy platform. By adhering to local financial regulations and guidelines, Luno provides a secure trading environment that aligns with legal standards.
Reputation and Reviews: The platform has garnered positive feedback from users globally, reflected in its favorable reviews across various consumer platforms. This positive reputation highlights user satisfaction with Luno's services and its effectiveness in meeting trader needs.
Trading Volume and Liquidity: Luno maintains a healthy trading volume and liquidity, ensuring that users can execute trades efficiently without significant price slippage. This reliability in trading performance makes Luno a preferred option for many traders looking to buy and sell cryptocurrencies.

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Product selection

Native token

Earns

Yes

NFT marketplace

Cripto/debit card

Full name

Bitstamp Ltd.

Luno Pte Ltd.

Regulation

Regulated in Luxemburgo

Regulated in Singapur y Sudáfrica

Year founded

2011

2013

Founder

Nejc Kodrič, Damijan Merlak

Marcus Swanepoel

Payment methods

Transfers

Yes

Mastercard

Yes

Wire transfer

Yes

Card

Yes

Comparative table

Bitstamp	FEATURES	Luno
Bitstamp allows users to start trading with a relatively low minimum, accommodating small-scale traders effectively.	Minimum Trade	Luno allows small minimum trades, making it accessible for beginners to start with lower amounts.
Bitstamp’s fee structure is competitive but not the lowest in the market, balancing fairness with service quality.	Trading and Transaction Fees	Luno’s fees are competitive but can vary by region and payment method, which may impact cost efficiency for some users.
Bitstamp supports a robust selection of popular cryptocurrencies, catering well to both mainstream and niche market participants.	Number of Cryptocurrencies	Luno offers a selection of the most popular cryptocurrencies but has a more limited range compared to larger exchanges.
The platform offers a solid range of crypto-to-crypto trading pairs, providing good options for diverse trading strategies.	Crypto-to-Crypto Trading Pairs	Luno provides a few crypto-to-crypto trading pairs, focusing more on fiat to crypto transactions which limits trading strategies.
Bitstamp is known for its clear, user-friendly website that provides extensive information on fees, policies, and trading options.	Website Transparency	The Luno website provides clear information on fees, policies, and company details, although some users may seek more depth in certain areas.
Bitstamp lacks a branded exchange card, which limits its versatility for users seeking integrated payment solutions for everyday purchases.	Credit/Debit Card	The Luno card effectively integrates with their service offering, providing convenience and accessibility for in-store purchases while also facilitating easy conversion from crypto to fiat. This feature enhances user experience by expanding the usability of cryptocurrencies in everyday life. However, availability may vary by region, which is why it doesn’t achieve a perfect score.
Bitstamp offers secure storage options including cold storage, ensuring high security for user funds against potential cyber threats.	Storage Offering	Luno excels in secure cryptocurrency storage solutions, offering integrated wallets with advanced security measures.
Currently, Bitstamp does not offer staking services or rewards, which limits opportunities for earning through investment holding.	Staking and Rewards	Currently, Luno has limited options for staking and rewards, which could be an area for future development to enhance user returns.
Both Bitstamp’s mobile app and desktop platform are highly intuitive and reliable, though some users desire additional features.	Mobile App and Desktop	Luno’s mobile app and desktop platform are highly user-friendly, offering intuitive navigation and robust functionality for all user levels.
Bitstamp provides dependable customer service, but response times can vary, especially during high demand periods.	Customer Service	Luno provides competent customer service with multiple channels for support, though response times can occasionally extend during high demand periods.
Deposits and withdrawals are handled efficiently on Bitstamp with support for multiple payment methods, though some fees may apply.	Deposit and Withdraw	Deposits and withdrawals are generally smooth with Luno, supporting various methods, though some users might face delays depending on their region.

Key features

Analysis tools

Basic charting tools, technical indicators

Basic charting tools

Mobile APP

Security

High 4,9/5

High 4,5/5

Additional features

Institutional services, staking, Bitstamp Earn program, fiat on/off ramps

Savings wallets, fiat on/off ramps, staking, educational resources

Anonymity

Key points

Available cryptocurrencies

30+

10+

User-friendliness

Bitstamp features a clean and intuitive interface that is easy for beginners to use. The platform is designed to provide a seamless trading experience, making it easy to buy and sell cryptocurrencies.

Luno offers a user-friendly platform that is easy to navigate, making it suitable for beginners. The interface is designed to facilitate a smooth trading experience with all necessary features easily accessible.

Value for money

Offers good value for money with competitive fees and a reliable trading platform, suitable for both retail and institutional traders.

Provides decent value for money with competitive fees and a user-friendly platform, making it a good choice for beginners and emerging market users.

Countries of operation

Global, including United States, Canada, United Kingdom, Australia, Germany

South Africa, Nigeria, Indonesia, Malaysia, Europe

Best for

Ideal for both retail and institutional traders seeking a reliable exchange with competitive fees and a strong reputation.

Ideal for beginners and emerging market users looking for a user-friendly platform with competitive fees.

Base currencies available

USD, EUR, GBP, BTC

ZAR, NGN, MYR, IDR, EUR, BTC

Account

Trading

Bitstamp is one of the oldest and most reputable exchanges, offering high security and a straightforward trading platform. It supports a decent range of cryptocurrencies but has higher fees compared to some newer exchanges.

Luno is a user-friendly exchange popular in emerging markets, offering easy fiat integration and a decent range of cryptocurrencies. It has competitive fees but lacks advanced trading tools.

Deposit and withdrawal

Bitstamp offers a variety of deposit and withdrawal options, including bank transfers, credit/debit cards, and crypto deposits. Withdrawals are processed quickly, with competitive fees.

Luno is user-friendly, offering easy fiat and cryptocurrency deposit methods. Withdrawals are processed efficiently, with competitive fees.

Account opening process

Bitstamp offers a seamless account opening process. Users need to submit personal information and verify their identity. The process is fully digital and usually completed within a day, making it efficient and user-friendly.

Luno offers an easy and quick account registration process. Users need to provide personal information and verify their identity. The process is fully digital and typically takes less than a day to complete.

KYC required?

Yes

Customer Service

Bitstamp offers extensive customer support through email, live chat, and a help center. Support is available 24/7, and the response times are quick, making it reliable for users globally.

Luno offers support through email and live chat. The response time is quick, and the support team is available 24/7, making it reliable for users needing immediate help.

Security

Bitstamp offers robust security with 2FA, SSL encryption, and cold storage. It is regulated by multiple financial authorities, making it a highly secure platform for investors .

Luno ensures security through 2FA, encryption, and cold storage. It is regulated by multiple financial authorities, providing a secure environment for investors.

Which of these exchanges is for you?

Alejandro Borja

As an expert on our website, I highly recommend Bitstamp for traders looking for a reliable and secure platform with a good range of cryptocurrencies. Its robust security measures and regulatory compliance make it a trustworthy choice. While its fees aren’t the lowest, the platform’s ease of use, strong customer service, and comprehensive trading options balance the scales, making Bitstamp a solid option for both newcomers and experienced traders in the cryptocurrency space.

Xavier Tarrasó

As an expert on our website, I recommend Luno for newcomers venturing into the world of cryptocurrencies. Its user-friendly interface and robust educational resources make it an excellent starting point. However, more experienced traders might find the platform’s limited advanced trading features and crypto-to-crypto pairs a bit restrictive. If you’re just getting started or prefer a straightforward, secure trading environment, Luno is a solid choice to consider.

View all comparisons against Bitstamp

View all comparisons against Luno

How do we review crypto exchanges?

At Threenvest, we conduct a thorough review process to evaluate and rank the world’s leading crypto exchanges. Our goal is to offer an unbiased assessment, providing you with the information you need to make informed decisions on which ones best suit your needs. We strictly adhere to the guidelines of our editorial policy.

We collect data directly from exchanges through detailed questionnaires and conduct first-hand testing and observations during crypto exchange demonstrations. Questionnaire responses, combined with demonstrations and hands-on research from our experts, feed into our proprietary evaluation process that scores each provider’s performance on more than 15 factors. The end result produces star ratings ranging from poor (one star) to excellent (five stars).

For more details on the categories considered when rating brokers and our process, read our full methodology.

Risk Disclaimer

Investing in cryptocurrencies is very risky, you should only invest the money you are willing to lose. Also you should not expect to be protected if something goes wrong.

Neither Threenvest, nor the author, are recommending you to invest with this article.