Comparison of Bitpanda vs Zebpay [ 2024 ]

The crypto exchanges compared by their commissions, cryptos, security and much more. Here is the Bitpanda vs Zebpay comparison!

Your expert: Alejandro Borja

Bitpanda

Investing risks losing your money

Your expert: Xavier Tarrasó

Zebpay

Investing risks losing your money

Main points

Fees

0,10%/1,49%

Earns

Customer service

4/5

0,10%/0,25%

Fees

Yes

Earns

3/5

Customer service

Recommended for

Beginners

Yes

Trading

Passive income

Buy and hold

Yes

Beginners

Yes

Trading

Yes

Passive income

Yes

Buy and hold

Comparison of fees

Rating

3.8 – Reasonable fees with some additional costs for non-crypto trading.

3.9 – Competitive fees with strong local support in India, Australia, and Singapore.

Level

0,10%/1,49%

0,10%/0,25%

Brief explanation

Bitpanda’s fee structure is designed to be transparent and straightforward, which benefits users by making it easy to understand the costs associated with trading and transactions. The platform charges a variety of fees, including trading fees, withdrawal fees, and deposit fees, although deposits in some methods like bank transfers may be free. Trading fees vary depending on the asset and can be slightly higher compared to some competitors, typically around 1.49% for buying and selling cryptocurrencies. This is offset somewhat by the convenience and range of services Bitpanda offers, including the ability to trade precious metals alongside digital assets. Overall, while the fees are not the lowest in the market, the high level of service and security provided by Bitpanda may justify the costs for many users.

ZebPay’s fee structure is designed to be transparent and straightforward, aiming to accommodate both new and regular traders. The exchange charges a set percentage fee on each trade, with the specific rates varying depending on the type of transaction and the assets involved. Additionally, there are fees for withdrawals, which vary by cryptocurrency. It’s important for users to review the fee schedule carefully to understand how these costs might impact their trading activities, especially for those who plan frequent trades or large withdrawals.

Bitpanda

Year Founded: Established in 2014, Bitpanda has been operational for nearly a decade, providing it ample time to build a robust platform and gain extensive industry experience. Its longevity is a testament to its reliability and the trust it has cultivated among its users.
Number of Users: Bitpanda serves over a million users, demonstrating widespread acceptance and trust within the cryptocurrency community. A large user base not only reflects customer satisfaction but also adds to the platform's liquidity and overall market stability.
Security Methods: Bitpanda employs state-of-the-art security measures including SSL encryption, two-factor authentication (2FA), and cold storage of funds. These practices ensure that user assets are protected against unauthorized access and potential cyber threats.
Possible Regulation: Adhering strictly to European regulations, Bitpanda is compliant with the stringent legal standards required within the EU. This compliance ensures that the platform operates with transparency and accountability, further establishing its credibility.
Reputation and Reviews: Bitpanda boasts positive reviews and a strong reputation within the financial technology community. It has been recognized for its user-friendly interface, comprehensive educational resources, and responsive customer service, all of which contribute to its high customer satisfaction ratings.

Read bitpanda review

Zebpay

Year Founded: Established in 2014, ZebPay has a longstanding presence in the cryptocurrency exchange industry, which helps build trust among its users through years of operation and experience.
Security Methods: ZebPay emphasizes strong security protocols, including two-factor authentication and a unique 'Disable Outgoing Transactions' feature, enhancing the safety of user assets against unauthorized access.
Reputation and Reviews: Over the years, ZebPay has maintained a positive reputation in the markets it serves, backed by user testimonials and reviews that praise its reliability and user-friendly interface.
Customer Service: ZebPay offers responsive customer support, which is a critical trust factor for users, especially those new to cryptocurrency trading. Quick and helpful customer service improves user experience and satisfaction.
Trading Volume and Liquidity: While not the largest in the world, ZebPay's trading volume is sufficient for its operational regions, providing users with enough liquidity to execute trades efficiently, which is particularly important for beginner traders looking to make quick transactions.

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Product selection

Native token

Earns

Yes

NFT marketplace

Cripto/debit card

Full name

Bitpanda GmbH

Zeb IT Service Pvt Ltd

Regulation

Regulated in Austria

Regulated in the India

Year founded

2014

Founder

Eric Demuth, Paul Klanschek, Christian Trummer

Mahin Gupta, Saurabh Agrawal, Sandeep Goenka

Payment methods

Transfers

Yes

Mastercard

Yes

Wire transfer

Yes

Card

Yes

Comparative table

Bitpanda	FEATURES	Zebpay
Bitpanda allows small minimum trades, making it accessible for beginners to start with little capital.	Minimum Trade	ZebPay allows for small minimum trades, accommodating beginners who may want to start with modest amounts.
Fees are competitive, though crypto deposit fees could be improved.	Trading and Transaction Fees	Fees are on the higher side, which could be a deterrent for frequent traders seeking cost efficiency.
Bitpanda supports a solid range of over 350 cryptocurrencies, suitable for most traders.	Number of Cryptocurrencies	Offers major cryptocurrencies, suitable for beginners but limited for those seeking diverse portfolios.
Offers a decent selection of trading pairs, but more could be added, especially on Bitpanda Pro.	Crypto-to-Crypto Trading Pairs	Limited trading pairs available; sufficient for starters but not for advanced trading strategies.
High level of transparency regarding fees, security measures, and company information.	Website Transparency	Provides clear information on fees, policies, and trading processes, making it trustworthy for new users.
The Bitpanda Card offers seamless integration with the platform, providing flexibility and convenience for everyday spending and access to various benefits like cashback and easy conversion between different asset types.	Credit/Debit Card	While ZebPay excels in various areas, the lack of an exchange card limits the flexibility and convenience for users looking to spend cryptocurrency directly in stores or to benefit from such transactions.
Provides secure storage solutions, including cold storage, although it lacks a dedicated user-controlled wallet.	Storage Offering	Offers secure storage options with enhanced security measures, providing peace of mind for users.
Offers staking options and rewards through the Bitpanda Ecosystem Token (BEST), adding value for users.	Staking and Rewards	Provides staking options, but rewards and options are not as competitive as other platforms.
Both mobile and desktop platforms are highly user-friendly and well-designed, offering a seamless experience.	Mobile App and Desktop	Both mobile and desktop platforms are user-friendly and highly functional, suitable for trading on the go.
Customer service is generally praised for its responsiveness and helpfulness, though availability could improve.	Customer Service	Generally responsive and helpful, contributing to a positive user experience.
Bitpanda supports multiple deposit and withdrawal methods, but could improve by removing deposit fees.	Deposit and Withdraw	Streamlined deposit and withdrawal processes, though fees can be a concern for some users.

Key features

Analysis tools

Basic charting tools

Mobile APP

Security

High 4,9/5

High 4,6/5

Additional features

Stocks and ETFs trading, metals trading, savings plans, Bitpanda Pro exchange

Staking, recurring buys, ZebPay Earn, OTC trading

Anonymity

Key points

Available cryptocurrencies

50+

20+

User-friendliness

Bitpanda is known for its clean and intuitive interface, making it an excellent choice for beginners. The platform is easy to navigate, and the process of buying and selling cryptocurrencies is straightforward.

ZebPay features an intuitive and user-friendly interface that is easy to navigate, making it suitable for beginners. The platform focuses on providing a seamless trading experience.

Value for money

Offers good value for money with competitive fees and a wide range of financial products, making it suitable for both beginners and experienced traders.

Delivers good value for money with competitive fees and a wide range of supported cryptocurrencies, making it an affordable choice for Indian users.

Countries of operation

Austria, Germany, Switzerland, France, Spain

India, Australia, Singapore

Best for

Great for European investors looking for a user-friendly platform with a wide range of financial products and competitive fees.

Best for Indian, Australian, and Singaporean investors seeking a reliable platform with competitive fees and a wide range of supported cryptocurrencies.

Base currencies available

EUR, CHF, GBP, USD, TRY

INR, BTC

Account

Trading

Bitpanda is user-friendly and supports a wide range of cryptocurrencies. It is particularly good for European users, offering easy fiat integration and competitive fees. However, it lacks some advanced trading tools.

ZebPay is a popular exchange in India, offering a user-friendly platform and easy fiat integration. It supports a decent range of cryptocurrencies but has higher fees compared to some other exchanges.

Deposit and withdrawal

Bitpanda offers a variety of deposit options, including bank transfers, credit/debit cards, and e-wallets. Withdrawals are processed within a day, with competitive fees .

ZebPay is a popular exchange in India, offering easy fiat and cryptocurrency deposit methods. Withdrawals are processed efficiently, with competitive fees.

Account opening process

Bitpanda offers a seamless and user-friendly account opening process. Users need to provide personal information, verify their identity, and typically, the account is approved within a day.

ZebPay offers an easy and quick account registration process. Users need to submit personal details and verify their identity. The process is fully digital and typically takes less than a day to complete.

KYC required?

Yes

Customer Service

Bitpanda provides extensive support through email, live chat, and a help center. The response time is quick, and support is available 24/7, making it reliable for users globally.

ZebPay offers extensive customer support via email, live chat, and phone. The support team is responsive and available 24/7, making it reliable for users in India.

Security

Bitpanda offers comprehensive security measures, including 2FA, encryption, and cold storage. It is regulated by Austrian authorities, ensuring high security for investors.

ZebPay offers robust security features, including 2FA, encryption, and cold storage. It is regulated by Indian authorities, providing a secure environment for investors.

Which of these exchanges is for you?

Alejandro Borja

As an expert at Threenvest, I highly recommend Bitpanda for investors seeking a versatile and user-friendly platform, especially those based in Europe. Bitpanda’s broad range of assets from cryptocurrencies to precious metals, combined with its intuitive interface, makes it an excellent choice for both newcomers and seasoned traders. However, do consider the platform’s regional availability and fee structure to ensure it aligns with your investment strategies and geographic location.

Xavier Tarrasó

As a cryptocurrency market analyst, I find ZebPay to be a reliable choice, especially for those just starting out in the crypto world. Its user-friendly interface and robust security measures provide a safe and straightforward environment for trading. However, I would advise users to consider their trading needs carefully, especially if they are interested in a wider variety of cryptocurrencies or lower trading fees. ZebPay excels in customer service and ease of use, making it a commendable option for beginners.

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How do we review crypto exchanges?

At Threenvest, we conduct a thorough review process to evaluate and rank the world’s leading crypto exchanges. Our goal is to offer an unbiased assessment, providing you with the information you need to make informed decisions on which ones best suit your needs. We strictly adhere to the guidelines of our editorial policy.

We collect data directly from exchanges through detailed questionnaires and conduct first-hand testing and observations during crypto exchange demonstrations. Questionnaire responses, combined with demonstrations and hands-on research from our experts, feed into our proprietary evaluation process that scores each provider’s performance on more than 15 factors. The end result produces star ratings ranging from poor (one star) to excellent (five stars).

For more details on the categories considered when rating brokers and our process, read our full methodology.

Risk Disclaimer

Investing in cryptocurrencies is very risky, you should only invest the money you are willing to lose. Also you should not expect to be protected if something goes wrong.

Neither Threenvest, nor the author, are recommending you to invest with this article.